White Oak Manor - Charlotte: Staffing, Turnover, and Inspection Record
White Oak Manor - Charlotte is a 180-bed for-profit nursing home in Charlotte, North Carolina. In the CMS August 2026 release it reported 2.13 nurse aide hours per resident per day, 9% below the North Carolina average of 2.34, and 48.6% nursing staff turnover (North Carolina average 49.0%).
White Oak Manor - Charlotte
4009 Craig AvenueCharlotte, NC 28211
Mecklenburg County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At White Oak Manor - Charlotte, nurse aides logged 2.13 hours per resident per day, 9% below the North Carolina average. With about 141 residents a day, that works out to roughly 300 aide hours a day, or about 38 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.13 | 2.34 | 2.32 |
| Licensed practical nurses | 0.93 | 0.89 | 0.86 |
| Registered nurses | 0.47 | 0.61 | 0.69 |
| All nursing staff | 3.53 | 3.83 | 3.86 |
| All nursing staff, weekends | 3.11 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
48.6% of nursing staff at White Oak Manor - Charlotte left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 40.0%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 13, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 10 health deficiencies (North Carolina average 4.8). CMS lists 3 fines totaling $69,804 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 13, 2026 | Fine | $43,641 |
| Oct 27, 2025 | Fine | $10,010 |
| Oct 27, 2025 | Fine | $16,153 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. White Oak Manor - Charlotte holds 1 of 5 overall; the North Carolina average is 2.9.
About White Oak Manor - Charlotte
- Ownership: For profit - Corporation
- Legal name: Legal Business Name Not Available
- Medicare and Medicaid certified since: Nov 15, 1983
- Councils: resident council
- Area: urban
Nursing homes near White Oak Manor - Charlotte
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Pelican Health Randolph LLC Charlotte | 1.2 | 100 | 1.90 | 3.15 | 76.1% | 1 | $19,663 |
| Sardis Oaks Charlotte | 2.0 | 124 | 2.04 | 3.21 | 44.0% | 3 | None |
| Redwood Health & Rehab Charlotte | 2.1 | 116 | 1.94 | 3.43 | 55.6% | 3 | $7,742 |
| Pelican Health at Charlotte Charlotte · SFF candidate | 2.1 | 120 | 1.83 | 3.32 | 73.2% | 2 | $47,037 |
| Peak Resources - Charlotte Charlotte | 2.2 | 142 | 2.13 | 3.42 | 57.7% | 3 | $14,069 |
| Wilora Lake Healthcare Charlotte · abuse citation | 2.7 | 70 | 1.87 | 3.17 | 66.2% | 2 | None |
| Novant Health Presbyterian Medical Center-Snu Charlotte | 3.1 | 12 | 2.79 | 6.47 | 53.3% | 5 | None |
| Asbury Health and Rehabilitation Center Charlotte | 3.3 | 120 | 2.87 | 4.66 | 100.0% | 2 | $47,996 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.