Pelican Health Randolph LLC: Staffing, Turnover, and Inspection Record
Pelican Health Randolph LLC is a 100-bed for-profit nursing home in Charlotte, North Carolina. In the CMS August 2026 release it reported 1.90 nurse aide hours per resident per day, 19% below the North Carolina average of 2.34, and 76.1% nursing staff turnover (North Carolina average 49.0%).
Pelican Health Randolph LLC
4801 Randolph RoadCharlotte, NC 28211
Mecklenburg County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Pelican Health Randolph LLC, nurse aides logged 1.90 hours per resident per day, 19% below the North Carolina average. With about 82 residents a day, that works out to roughly 155 aide hours a day, or about 19 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 5% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.90 | 2.34 | 2.32 |
| Licensed practical nurses | 0.61 | 0.89 | 0.86 |
| Registered nurses | 0.65 | 0.61 | 0.69 |
| All nursing staff | 3.15 | 3.83 | 3.86 |
| All nursing staff, weekends | 3.00 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
76.1% of nursing staff at Pelican Health Randolph LLC left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 66.7%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Sep 17, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 15 health deficiencies (North Carolina average 4.8). CMS lists 3 fines totaling $19,663 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 24, 2024 | Fine | $4,017 |
| Apr 24, 2024 | Fine | $7,823 |
| Apr 24, 2024 | Fine | $7,823 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Pelican Health Randolph LLC holds 1 of 5 overall; the North Carolina average is 2.9.
About Pelican Health Randolph LLC
- Ownership: For profit - Corporation
- Legal name: Legal Business Name Not Available
- Medicare and Medicaid certified since: Oct 1, 1980
- Councils: resident council
- Area: urban
Nursing homes near Pelican Health Randolph LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Sardis Oaks Charlotte | 1.0 | 124 | 2.04 | 3.21 | 44.0% | 3 | None |
| White Oak Manor - Charlotte Charlotte | 1.2 | 180 | 2.13 | 3.53 | 48.6% | 1 | $69,804 |
| Pelican Health at Charlotte Charlotte · SFF candidate | 2.5 | 120 | 1.83 | 3.32 | 73.2% | 2 | $47,037 |
| Brookdale Carriage Club Providence Charlotte | 2.7 | 14 | 3.84 | 8.55 | — | 5 | None |
| Briar Creek Health Center Charlotte | 2.8 | 6 | 3.26 | 10.64 | — | 4 | $8,606 |
| The Sharon at Southpark Charlotte | 2.9 | 19 | 4.32 | 12.56 | 63.3% | 4 | None |
| Peak Resources - Charlotte Charlotte | 3.1 | 142 | 2.13 | 3.42 | 57.7% | 3 | $14,069 |
| Novant Health Presbyterian Medical Center-Snu Charlotte | 3.3 | 12 | 2.79 | 6.47 | 53.3% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.