Desert Terrace Healthcare Center: Staffing, Turnover, and Inspection Record
Desert Terrace Healthcare Center is a 108-bed for-profit nursing home in Phoenix, Arizona, part of The Ensign Group. In the CMS August 2026 release it reported 1.85 nurse aide hours per resident per day, 17% below the Arizona average of 2.23, and 55.4% nursing staff turnover (Arizona average 45.1%).
Desert Terrace Healthcare Center
2509 North 24th StreetPhoenix, AZ 85008
Maricopa County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Desert Terrace Healthcare Center, nurse aides logged 1.85 hours per resident per day, 17% below the Arizona average. With about 87 residents a day, that works out to roughly 161 aide hours a day, or about 20 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Arizona avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.85 | 2.23 | 2.32 |
| Licensed practical nurses | 0.95 | 1.04 | 0.86 |
| Registered nurses | 0.54 | 0.70 | 0.69 |
| All nursing staff | 3.35 | 3.97 | 3.86 |
| All nursing staff, weekends | 2.96 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
55.4% of nursing staff at Desert Terrace Healthcare Center left over the year CMS measured, against a Arizona average of 45.1% and a US average of 45.8%. Registered nurse turnover was 41.7%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Sep 26, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 8 health deficiencies (Arizona average 6.4). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Desert Terrace Healthcare Center holds 3 of 5 overall; the Arizona average is 3.3.
About Desert Terrace Healthcare Center
- Ownership: For profit - Corporation
- Chain: The Ensign Group, 342 homes
- Legal name: 24th Street Healthcare Associates LLC
- Medicare and Medicaid certified since: Aug 1, 1972
- Councils: resident council
- Area: urban
Nursing homes near Desert Terrace Healthcare Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Desert Haven Care Center Phoenix · abuse citation · staffing data not validated | 0.7 | 115 | — | — | — | 1 | $75,868 |
| Haven Health Sky Harbor, LLC Phoenix | 1.7 | 120 | 2.35 | 4.31 | 41.1% | 2 | None |
| Camelback Post Acute Care and Rehabilitation Phoenix | 2.3 | 107 | 1.66 | 3.25 | 34.4% | 3 | None |
| Haven of Phoenix Phoenix · abuse citation | 4.3 | 114 | 1.93 | 3.23 | 37.4% | 3 | $8,278 |
| Maryland Gardens Post Acute Phoenix · abuse citation | 4.5 | 58 | 2.07 | 3.58 | 70.2% | 3 | None |
| The Terraces of Phoenix Phoenix | 5.1 | 64 | 2.42 | 4.75 | 20.6% | 5 | None |
| The Rehabilitation Center at the Palazzo Phoenix | 5.5 | 60 | 2.49 | 4.33 | 51.6% | 4 | None |
| Resolve Harmony Center, LLC Phoenix · abuse citation | 5.7 | 115 | 1.77 | 3.42 | — | 1 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.