The Terraces of Phoenix: Staffing, Turnover, and Inspection Record
The Terraces of Phoenix is a 64-bed nonprofit nursing home in Phoenix, Arizona, part of Humangood. In the CMS August 2026 release it reported 2.42 nurse aide hours per resident per day, 9% above the Arizona average of 2.23, and 20.6% nursing staff turnover (Arizona average 45.1%).
The Terraces of Phoenix
7550 North 16th StreetPhoenix, AZ 85020
Maricopa County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Terraces of Phoenix, nurse aides logged 2.42 hours per resident per day, 9% above the Arizona average. With about 52 residents a day, that works out to roughly 125 aide hours a day, or about 16 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | Arizona avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.42 | 2.23 | 2.32 |
| Licensed practical nurses | 1.18 | 1.04 | 0.86 |
| Registered nurses | 1.15 | 0.70 | 0.69 |
| All nursing staff | 4.75 | 3.97 | 3.86 |
| All nursing staff, weekends | 4.23 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
20.6% of nursing staff at The Terraces of Phoenix left over the year CMS measured, against a Arizona average of 45.1% and a US average of 45.8%. Registered nurse turnover was 14.3%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 13, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 3 health deficiencies (Arizona average 6.4). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Terraces of Phoenix holds 5 of 5 overall; the Arizona average is 3.3.
About The Terraces of Phoenix
- Ownership: Non profit - Corporation
- Chain: Humangood, 17 homes
- Legal name: Humangood Arizona Inc
- Medicare and Medicaid certified since: Jan 1, 1967
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near The Terraces of Phoenix
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Maryland Gardens Post Acute Phoenix · abuse citation | 1.6 | 58 | 2.07 | 3.58 | 70.2% | 3 | None |
| North Mountain Medical and Rehabilitation Center Phoenix | 2.0 | 164 | 3.15 | 5.94 | 43.0% | 5 | None |
| Camelback Post Acute Care and Rehabilitation Phoenix | 2.9 | 107 | 1.66 | 3.25 | 34.4% | 3 | None |
| Beatitudes Campus Phoenix | 2.9 | 72 | 2.53 | 3.62 | 46.9% | 3 | None |
| The Rehabilitation Center at the Palazzo Phoenix | 3.1 | 60 | 2.49 | 4.33 | 51.6% | 4 | None |
| Coronado Healthcare Center Phoenix | 4.1 | 191 | 2.08 | 3.55 | 43.8% | 5 | None |
| Arizona State Veteran Home-Phx Phoenix · abuse citation | 4.2 | 200 | 3.30 | 5.32 | 29.2% | 2 | $23,296 |
| Christian Care Nursing Center Phoenix | 4.4 | 20 | 3.77 | 8.40 | — | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.