The Rehabilitation Center at the Palazzo: Staffing, Turnover, and Inspection Record
The Rehabilitation Center at the Palazzo is a 60-bed for-profit nursing home in Phoenix, Arizona, part of Aspen Skilled Healthcare. In the CMS August 2026 release it reported 2.49 nurse aide hours per resident per day, 12% above the Arizona average of 2.23, and 51.6% nursing staff turnover (Arizona average 45.1%).
The Rehabilitation Center at the Palazzo
6250 North 19th AvenuePhoenix, AZ 85015
Maricopa County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Rehabilitation Center at the Palazzo, nurse aides logged 2.49 hours per resident per day, 12% above the Arizona average. With about 53 residents a day, that works out to roughly 132 aide hours a day, or about 16 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Arizona avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.49 | 2.23 | 2.32 |
| Licensed practical nurses | 1.25 | 1.04 | 0.86 |
| Registered nurses | 0.58 | 0.70 | 0.69 |
| All nursing staff | 4.33 | 3.97 | 3.86 |
| All nursing staff, weekends | 3.77 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
51.6% of nursing staff at The Rehabilitation Center at the Palazzo left over the year CMS measured, against a Arizona average of 45.1% and a US average of 45.8%. Registered nurse turnover was 20.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 27, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Arizona average 6.4). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Rehabilitation Center at the Palazzo holds 4 of 5 overall; the Arizona average is 3.3.
About The Rehabilitation Center at the Palazzo
- Ownership: For profit - Limited Liability company
- Chain: Aspen Skilled Healthcare, 35 homes
- Legal name: Aphz LLC
- Medicare and Medicaid certified since: Sep 19, 1985
- Councils: resident council
- Area: urban
Nursing homes near The Rehabilitation Center at the Palazzo
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Beatitudes Campus Phoenix | 0.7 | 72 | 2.53 | 3.62 | 46.9% | 3 | None |
| Maryland Gardens Post Acute Phoenix · abuse citation | 1.7 | 58 | 2.07 | 3.58 | 70.2% | 3 | None |
| Haven of Phoenix Phoenix · abuse citation | 2.2 | 114 | 1.93 | 3.23 | 37.4% | 3 | $8,278 |
| The Terraces of Phoenix Phoenix | 3.1 | 64 | 2.42 | 4.75 | 20.6% | 5 | None |
| North Mountain Medical and Rehabilitation Center Phoenix | 3.3 | 164 | 3.15 | 5.94 | 43.0% | 5 | None |
| Camelback Post Acute Care and Rehabilitation Phoenix | 3.3 | 107 | 1.66 | 3.25 | 34.4% | 3 | None |
| Horizon Post Acute and Rehabilitation Center Glendale · abuse citation | 4.2 | 196 | 2.06 | 3.51 | 46.3% | 3 | $10,985 |
| Coronado Healthcare Center Phoenix | 4.2 | 191 | 2.08 | 3.55 | 43.8% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.