Arizona State Veteran Home-Phx: Staffing, Turnover, and Inspection Record
Arizona State Veteran Home-Phx is a 200-bed government-run nursing home in Phoenix, Arizona. In the CMS August 2026 release it reported 3.30 nurse aide hours per resident per day, 48% above the Arizona average of 2.23, and 29.2% nursing staff turnover (Arizona average 45.1%).
Arizona State Veteran Home-Phx
4141 North S Herrera WayPhoenix, AZ 85012
Maricopa County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Arizona State Veteran Home-Phx, nurse aides logged 3.30 hours per resident per day, 48% above the Arizona average. With about 96 residents a day, that works out to roughly 317 aide hours a day, or about 40 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | Arizona avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.30 | 2.23 | 2.32 |
| Licensed practical nurses | 0.93 | 1.04 | 0.86 |
| Registered nurses | 1.08 | 0.70 | 0.69 |
| All nursing staff | 5.32 | 3.97 | 3.86 |
| All nursing staff, weekends | 4.58 | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
29.2% of nursing staff at Arizona State Veteran Home-Phx left over the year CMS measured, against a Arizona average of 45.1% and a US average of 45.8%. Registered nurse turnover was 54.8%.
Inspections and penalties
State inspectors last completed a standard health inspection on May 30, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Arizona average 6.4). CMS lists 3 fines totaling $23,296 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Dec 10, 2024 | Fine | $9,110 |
| Apr 22, 2024 | Fine | $6,743 |
| Apr 22, 2024 | Payment Denial | 3 days from Jul 22, 2024 |
| Nov 2, 2023 | Fine | $7,443 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Arizona State Veteran Home-Phx holds 2 of 5 overall; the Arizona average is 3.3.
About Arizona State Veteran Home-Phx
- Ownership: Government - State
- Legal name: Arizona Department of Veterans Services
- Medicare and Medicaid certified since: Jan 8, 1996
- Councils: resident council
- Area: urban
Nursing homes near Arizona State Veteran Home-Phx
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Phoenix Mountain Post Acute Phoenix | 1.9 | 130 | 1.98 | 3.26 | 68.4% | 3 | $8,018 |
| Ridgecrest Post Acute Phoenix | 3.9 | 200 | 2.74 | 4.03 | 58.8% | 5 | None |
| Life Care Center of Paradise Valley Phoenix · abuse citation | 4.1 | 210 | 2.32 | 3.75 | 25.3% | 3 | None |
| The Terraces of Phoenix Phoenix | 4.2 | 64 | 2.42 | 4.75 | 20.6% | 5 | None |
| North Mountain Medical and Rehabilitation Center Phoenix | 4.7 | 164 | 3.15 | 5.94 | 43.0% | 5 | None |
| Maryland Gardens Post Acute Phoenix · abuse citation | 5.8 | 58 | 2.07 | 3.58 | 70.2% | 3 | None |
| Camelback Post Acute Care and Rehabilitation Phoenix | 6.3 | 107 | 1.66 | 3.25 | 34.4% | 3 | None |
| Life Care Center of Scottsdale Scottsdale | 6.3 | 132 | 2.13 | 3.98 | 61.3% | 5 | $6,414 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.