Desert Haven Care Center: Staffing, Turnover, and Inspection Record
Desert Haven Care Center is a 115-bed for-profit nursing home in Phoenix, Arizona. In the CMS August 2026 release it reported no usable nurse aide staffing figure.
Desert Haven Care Center
2645 East Thomas RoadPhoenix, AZ 85016
Maricopa County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. Desert Haven Care Center has no usable nurse aide figure in this release.
CMS note: CMS could not validate the accuracy of the staffing data. CMS could not validate the accuracy of the staffing data.
| Hours per resident per day | This home | Arizona avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | — | 2.23 | 2.32 |
| Licensed practical nurses | — | 1.04 | 0.86 |
| Registered nurses | — | 0.70 | 0.69 |
| All nursing staff | — | 3.97 | 3.86 |
| All nursing staff, weekends | — | 3.50 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
CMS publishes no nursing staff turnover figure for Desert Haven Care Center in this release.
CMS note: Staffing data not submitted or not valid for calculating turnover.
Inspections and penalties
State inspectors last completed a standard health inspection on Sep 5, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 11 health deficiencies (Arizona average 6.4). CMS lists 3 fines totaling $75,868 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 15, 2026 | Fine | $23,000 |
| Dec 17, 2025 | Fine | $44,850 |
| Aug 23, 2024 | Fine | $8,018 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Desert Haven Care Center holds 1 of 5 overall; the Arizona average is 3.3.
About Desert Haven Care Center
- Ownership: For profit - Limited Liability company
- Legal name: SRCV Haven, LLC
- Medicare and Medicaid certified since: Feb 4, 1975
- Councils: resident council
- Area: urban
Nursing homes near Desert Haven Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Desert Terrace Healthcare Center Phoenix · abuse citation | 0.7 | 108 | 1.85 | 3.35 | 55.4% | 3 | None |
| Haven Health Sky Harbor, LLC Phoenix | 2.3 | 120 | 2.35 | 4.31 | 41.1% | 2 | None |
| Camelback Post Acute Care and Rehabilitation Phoenix | 2.4 | 107 | 1.66 | 3.25 | 34.4% | 3 | None |
| Maryland Gardens Post Acute Phoenix · abuse citation | 4.5 | 58 | 2.07 | 3.58 | 70.2% | 3 | None |
| Haven of Phoenix Phoenix · abuse citation | 4.7 | 114 | 1.93 | 3.23 | 37.4% | 3 | $8,278 |
| The Terraces of Phoenix Phoenix | 4.9 | 64 | 2.42 | 4.75 | 20.6% | 5 | None |
| Rehab At Scottsdale Village Square Scottsdale · Special Focus Facility · abuse citation | 5.2 | 141 | 3.52 | 5.02 | 38.4% | — | $222,503 |
| The Rehabilitation Center at the Palazzo Phoenix | 5.7 | 60 | 2.49 | 4.33 | 51.6% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
Explore next
Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.