Crown Haven Health and Rehabilitation: Staffing, Turnover, and Inspection Record
Crown Haven Health and Rehabilitation is a 120-bed for-profit nursing home in Charlotte, North Carolina, part of Avardis Health. In the CMS August 2026 release it reported 1.69 nurse aide hours per resident per day, 28% below the North Carolina average of 2.34, and 56.6% nursing staff turnover (North Carolina average 49.0%).
Crown Haven Health and Rehabilitation
620 Tom Hunter RoadCharlotte, NC 28213
Mecklenburg County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Crown Haven Health and Rehabilitation, nurse aides logged 1.69 hours per resident per day, 28% below the North Carolina average. With about 92 residents a day, that works out to roughly 155 aide hours a day, or about 19 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 5% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.69 | 2.34 | 2.32 |
| Licensed practical nurses | 1.02 | 0.89 | 0.86 |
| Registered nurses | 0.38 | 0.61 | 0.69 |
| All nursing staff | 3.09 | 3.83 | 3.86 |
| All nursing staff, weekends | 2.94 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
56.6% of nursing staff at Crown Haven Health and Rehabilitation left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 37.5%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 3, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (North Carolina average 4.8). CMS lists 4 fines totaling $71,235 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jul 2, 2024 | Fine | $55,966 |
| Jul 2, 2024 | Payment Denial | 20 days from Oct 2, 2024 |
| Dec 13, 2023 | Fine | $3,911 |
| Dec 13, 2023 | Fine | $3,912 |
| Dec 13, 2023 | Fine | $7,446 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Crown Haven Health and Rehabilitation holds 2 of 5 overall; the North Carolina average is 2.9.
About Crown Haven Health and Rehabilitation
- Ownership: For profit - Limited Liability company
- Chain: Avardis Health, 38 homes
- Legal name: 620 Tom Hunter Road Opco LLC
- Medicare and Medicaid certified since: Jun 26, 1991
- Councils: resident council
- Area: urban
Nursing homes near Crown Haven Health and Rehabilitation
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Rockwell Park Rehabilitation and Healthcare Center Charlotte · Special Focus Facility | 1.4 | 120 | 1.97 | 3.49 | 60.2% | — | $338,513 |
| Pine Crest Health & Rehabilitation Charlotte | 2.8 | 100 | 1.71 | 3.04 | 73.4% | 1 | $144,199 |
| University Place Nursing and Rehabilitation Center Charlotte | 3.0 | 207 | 2.23 | 3.60 | 59.1% | 1 | $276,401 |
| Asbury Health and Rehabilitation Center Charlotte | 3.2 | 120 | 2.87 | 4.66 | 100.0% | 2 | $47,996 |
| Peak Resources - Charlotte Charlotte | 4.4 | 142 | 2.13 | 3.42 | 57.7% | 3 | $14,069 |
| Wilora Lake Healthcare Charlotte · abuse citation | 5.0 | 70 | 1.87 | 3.17 | 66.2% | 2 | None |
| Novant Health Presbyterian Medical Center-Snu Charlotte | 5.4 | 12 | 2.79 | 6.47 | 53.3% | 5 | None |
| Pelican Health at Charlotte Charlotte · SFF candidate | 5.5 | 120 | 1.83 | 3.32 | 73.2% | 2 | $47,037 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.