Complete Care at Kimberly Hall North: Staffing, Turnover, and Inspection Record
Complete Care at Kimberly Hall North is a 150-bed for-profit nursing home in Windsor, Connecticut, part of Complete Care. In the CMS August 2026 release it reported 1.95 nurse aide hours per resident per day, 12% below the Connecticut average of 2.22, and 32.4% nursing staff turnover (Connecticut average 37.4%).
Complete Care at Kimberly Hall North
1 Emerson DrWindsor, CT 06095
Capitol County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Kimberly Hall North, nurse aides logged 1.95 hours per resident per day, 12% below the Connecticut average. With about 143 residents a day, that works out to roughly 278 aide hours a day, or about 35 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | Connecticut avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.95 | 2.22 | 2.32 |
| Licensed practical nurses | 0.66 | 0.82 | 0.86 |
| Registered nurses | 0.55 | 0.69 | 0.69 |
| All nursing staff | 3.16 | 3.73 | 3.86 |
| All nursing staff, weekends | 2.90 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
32.4% of nursing staff at Complete Care at Kimberly Hall North left over the year CMS measured, against a Connecticut average of 37.4% and a US average of 45.8%. Registered nurse turnover was 31.6%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Sep 19, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 16 health deficiencies (Connecticut average 13.4). CMS lists 1 fine totaling $13,065 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 10, 2026 | Fine | $13,065 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Kimberly Hall North holds 1 of 5 overall; the Connecticut average is 3.0.
About Complete Care at Kimberly Hall North
- Ownership: For profit - Limited Liability company
- Chain: Complete Care, 85 homes
- Legal name: Complete Care at Kimberly Hall North LLC
- Medicare and Medicaid certified since: Jan 11, 1977
- Councils: resident and family councils
- Area: urban
Nursing homes near Complete Care at Kimberly Hall North
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Complete Care at Kimberly Hall-South Windsor | 0.0 | 180 | 2.16 | 3.74 | 27.4% | 4 | $14,728 |
| Seabury Bloomfield | 2.1 | 72 | 3.10 | 4.78 | 10.4% | 5 | $28,105 |
| Touchpoints at Bloomfield Bloomfield | 2.2 | 146 | 1.81 | 2.99 | 33.9% | 4 | None |
| Autumn Lake Healthcare at Windsor Windsor · abuse citation | 2.2 | 108 | 2.09 | 3.34 | 50.6% | 1 | $190,822 |
| Bloomfield Center for Nursing & Rehabilitation Bloomfield · abuse citation | 2.6 | 120 | 2.06 | 3.32 | 33.0% | 2 | None |
| Caleb Hitchcock Health Center Bloomfield · abuse citation | 4.7 | 60 | 3.68 | 5.91 | 24.3% | 2 | $47,216 |
| Saint Mary Home West Hartford · abuse citation | 4.7 | 256 | 2.28 | 3.80 | 23.8% | 3 | None |
| Riverside Health & Rehabilitation Center East Hartford · abuse citation | 5.1 | 345 | 2.28 | 3.80 | 21.9% | 2 | $46,125 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.