Riverside Health & Rehabilitation Center: Staffing, Turnover, and Inspection Record
Riverside Health & Rehabilitation Center is a 345-bed for-profit nursing home in East Hartford, Connecticut, part of National Health Care Associates. In the CMS August 2026 release it reported 2.28 nurse aide hours per resident per day, 3% above the Connecticut average of 2.22, and 21.9% nursing staff turnover (Connecticut average 37.4%).
Riverside Health & Rehabilitation Center
745 Main StEast Hartford, CT 06108
Capitol County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Riverside Health & Rehabilitation Center, nurse aides logged 2.28 hours per resident per day, 3% above the Connecticut average. With about 284 residents a day, that works out to roughly 647 aide hours a day, or about 81 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | Connecticut avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.28 | 2.22 | 2.32 |
| Licensed practical nurses | 0.90 | 0.82 | 0.86 |
| Registered nurses | 0.62 | 0.69 | 0.69 |
| All nursing staff | 3.80 | 3.73 | 3.86 |
| All nursing staff, weekends | 3.49 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
21.9% of nursing staff at Riverside Health & Rehabilitation Center left over the year CMS measured, against a Connecticut average of 37.4% and a US average of 45.8%. Registered nurse turnover was 46.7%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 22, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 15 health deficiencies (Connecticut average 13.4). CMS lists 2 fines totaling $46,125 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 11, 2025 | Fine | $12,715 |
| Jan 10, 2024 | Fine | $33,410 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Riverside Health & Rehabilitation Center holds 2 of 5 overall; the Connecticut average is 3.0.
About Riverside Health & Rehabilitation Center
- Ownership: For profit - Corporation
- Chain: National Health Care Associates, 42 homes
- Legal name: Riverside Health Care Center, Inc.
- Medicare and Medicaid certified since: May 1, 1976
- Councils: resident and family councils
- Area: urban
Nursing homes near Riverside Health & Rehabilitation Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Trinity Hill Care Center Hartford · abuse citation | 3.0 | 134 | 1.71 | 2.92 | 26.1% | 2 | $58,994 |
| Chelsea Place Care Center LLC Hartford · abuse citation | 3.1 | 216 | 1.69 | 2.86 | 23.6% | 1 | None |
| Parkville Care Center Hartford | 3.5 | 145 | 1.90 | 3.02 | 30.8% | 3 | None |
| Avery Nursing Home/Noble Building Hartford | 3.9 | 194 | 2.11 | 3.40 | 24.6% | 1 | $69,928 |
| Civita Care Center at Salmon Brook Glastonbury | 4.1 | 130 | 2.41 | 4.21 | 31.8% | 1 | $24,164 |
| Saint Mary Home West Hartford · abuse citation | 4.3 | 256 | 2.28 | 3.80 | 23.8% | 3 | None |
| Manchester Rehabilitation and Healthcare Center Manchester | 4.8 | 126 | 2.11 | 3.84 | 42.4% | 5 | $12,735 |
| Touchpoints at Bloomfield Bloomfield | 4.9 | 146 | 1.81 | 2.99 | 33.9% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.