Wheaton Franciscan HC - Terrace at St Francis: Staffing, Turnover, and Inspection Record
Wheaton Franciscan HC - Terrace at St Francis is a 81-bed nonprofit nursing home in Milwaukee, Wisconsin, part of Ascension Living. In the CMS August 2026 release it reported 1.92 nurse aide hours per resident per day, 26% below the Wisconsin average of 2.58, and 81.6% nursing staff turnover (Wisconsin average 46.9%).
Wheaton Franciscan HC - Terrace at St Francis
3200 S 20th StMilwaukee, WI 53215
Milwaukee County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Wheaton Franciscan HC - Terrace at St Francis, nurse aides logged 1.92 hours per resident per day, 26% below the Wisconsin average. With about 40 residents a day, that works out to roughly 77 aide hours a day, or about 10 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.92 | 2.58 | 2.32 |
| Licensed practical nurses | 1.09 | 0.64 | 0.86 |
| Registered nurses | 0.70 | 0.99 | 0.69 |
| All nursing staff | 3.71 | 4.21 | 3.86 |
| All nursing staff, weekends | 3.38 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
81.6% of nursing staff at Wheaton Franciscan HC - Terrace at St Francis left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 84.2%.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 20, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 26 health deficiencies (Wisconsin average 9.5). CMS lists 4 fines totaling $219,651 and 2 payment denials in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jan 6, 2026 | Fine | $42,680 |
| Apr 1, 2025 | Fine | $72,873 |
| Apr 1, 2025 | Payment Denial | 4 days from May 2, 2025 |
| Jul 22, 2024 | Fine | $71,858 |
| Jul 22, 2024 | Payment Denial | 31 days from Aug 20, 2024 |
| Jan 17, 2024 | Fine | $32,240 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Wheaton Franciscan HC - Terrace at St Francis holds 1 of 5 overall; the Wisconsin average is 3.0.
About Wheaton Franciscan HC - Terrace at St Francis
- Ownership: Non profit - Corporation
- Chain: Ascension Living, 12 homes
- Legal name: Wheaton Franciscan Healthcare Terrace at St. Francis, Inc.
- Medicare and Medicaid certified since: Sep 23, 1994
- Councils: resident council
- Area: urban
Nursing homes near Wheaton Franciscan HC - Terrace at St Francis
The closest homes by distance, with the same CMS figures. Select a column to sort.
| St Ann Health and Rehabilitation Center Milwaukee | 1.5 | 50 | 2.73 | 4.27 | — | 4 | None |
| Sunrise Health Services Milwaukee | 1.5 | 99 | 1.98 | 3.25 | 29.8% | 2 | $113,910 |
| Mercy Health Services Milwaukee | 1.8 | 60 | 1.89 | 3.73 | 62.3% | 3 | $47,753 |
| Aria at Mitchell Manor West Allis | 2.3 | 50 | 2.40 | 4.02 | 43.4% | 3 | $15,872 |
| Complete Care at Southpointe Greenfield | 2.6 | 174 | 2.15 | 3.70 | 47.4% | 3 | None |
| St Francis Health Services Saint Francis | 2.9 | 34 | 1.96 | 3.27 | 28.6% | 3 | None |
| Autumn Lake Healthcare at Greenfield Milwaukee · abuse citation | 3.3 | 112 | 2.82 | 4.41 | 76.2% | 1 | $152,619 |
| Greendale Park Nursing and Rehab Greendale | 3.4 | 105 | 2.35 | 4.14 | 78.0% | 1 | $184,477 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.