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Complete Care at Southpointe: Staffing, Turnover, and Inspection Record

Complete Care at Southpointe is a 174-bed for-profit nursing home in Greenfield, Wisconsin, part of Complete Care. In the CMS August 2026 release it reported 2.15 nurse aide hours per resident per day, 17% below the Wisconsin average of 2.58, and 47.4% nursing staff turnover (Wisconsin average 46.9%).

Certified for Medicare and Medicaid · CMS number 525604

Complete Care at Southpointe

4500 W. Loomis Rd.
Greenfield, WI 53220
Milwaukee County
Aide hours per resident a day
2.15
Wisconsin average 2.58
Nursing staff turnover
47.4%
Wisconsin average 46.9%
Certified beds
174
about 98 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Southpointe, nurse aides logged 2.15 hours per resident per day, 17% below the Wisconsin average. With about 98 residents a day, that works out to roughly 211 aide hours a day, or about 26 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.

Staff hours per resident per day at Complete Care at Southpointe, Wisconsin average, and US average
Hours per resident per dayThis homeWisconsin avgUS avg
Nurse aides (CNAs)2.152.582.32
Licensed practical nurses0.840.640.86
Registered nurses0.710.990.69
All nursing staff3.704.213.86
All nursing staff, weekends3.363.773.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

47.4% of nursing staff at Complete Care at Southpointe left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 25.0%. No administrators left over the same period.

Nursing staff turnover
47.4%
Wisconsin 46.9% · US 45.8%
Registered nurse turnover
25.0%
Wisconsin 39.7% · US 42.9%
Administrators who left
0
Wisconsin average 0.5

Inspections and penalties

State inspectors last completed a standard health inspection on Mar 12, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 7 health deficiencies (Wisconsin average 9.5). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
7
From complaints
1
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Southpointe holds 3 of 5 overall; the Wisconsin average is 3.0.

Overall
3 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
5 of 5

About Complete Care at Southpointe

  • Ownership: For profit - Limited Liability company
  • Chain: Complete Care, 85 homes
  • Legal name: Southpointe Care and Rehab Center LLC
  • Medicare and Medicaid certified since: Sep 10, 1996
  • Councils: resident council
  • Area: urban

Nursing homes near Complete Care at Southpointe

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Complete Care at Southpointe. Column headers sort the table.
Greendale Park Nursing and Rehab
Greendale
0.81052.354.1478.0%1$184,477
Sunrise Health Services
Milwaukee
1.6991.983.2529.8%2$113,910
Autumn Lake Healthcare at Greenfield
Milwaukee · abuse citation
1.71122.824.4176.2%1$152,619
Maple Ridge Health Services
Milwaukee
1.8802.073.5840.8%2$14,433
Wheaton Franciscan HC - Terrace at St Francis
Milwaukee
2.6811.923.7181.6%1$219,651
Clement Manor Health Care Center
Greenfield
3.1502.324.1452.5%1None
Aria at Mitchell Manor
West Allis
3.1502.404.0243.4%3$15,872
Complete Care at Hales Corners
Hales Corners
3.2622.734.6464.7%3$17,934

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Wisconsin

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.