Complete Care at Hales Corners: Staffing, Turnover, and Inspection Record
Complete Care at Hales Corners is a 62-bed for-profit nursing home in Hales Corners, Wisconsin, part of Complete Care. In the CMS August 2026 release it reported 2.73 nurse aide hours per resident per day, 6% above the Wisconsin average of 2.58, and 64.7% nursing staff turnover (Wisconsin average 46.9%).
Complete Care at Hales Corners
9449 W. Forest Home Ave.Hales Corners, WI 53130
Milwaukee County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Hales Corners, nurse aides logged 2.73 hours per resident per day, 6% above the Wisconsin average. With about 56 residents a day, that works out to roughly 152 aide hours a day, or about 19 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.73 | 2.58 | 2.32 |
| Licensed practical nurses | 1.04 | 0.64 | 0.86 |
| Registered nurses | 0.87 | 0.99 | 0.69 |
| All nursing staff | 4.64 | 4.21 | 3.86 |
| All nursing staff, weekends | 4.29 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
64.7% of nursing staff at Complete Care at Hales Corners left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 61.1%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 18, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 11 health deficiencies (Wisconsin average 9.5). CMS lists 1 fine totaling $17,934 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 27, 2024 | Fine | $17,934 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Hales Corners holds 3 of 5 overall; the Wisconsin average is 3.0.
About Complete Care at Hales Corners
- Ownership: For profit - Corporation
- Chain: Complete Care, 85 homes
- Legal name: Hales Corners Care and Rehab Center LLC
- Medicare and Medicaid certified since: Jun 10, 1996
- Councils: resident council
- Area: urban
Nursing homes near Complete Care at Hales Corners
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Clement Manor Health Care Center Greenfield | 1.8 | 50 | 2.32 | 4.14 | 52.5% | 1 | None |
| Greendale Park Nursing and Rehab Greendale | 2.5 | 105 | 2.35 | 4.14 | 78.0% | 1 | $184,477 |
| Maplewood Center West Allis | 3.0 | 150 | 2.74 | 5.12 | 52.1% | 1 | $352,483 |
| Complete Care at Southpointe Greenfield | 3.2 | 174 | 2.15 | 3.70 | 47.4% | 3 | None |
| Sunrise Health Services Milwaukee | 4.0 | 99 | 1.98 | 3.25 | 29.8% | 2 | $113,910 |
| Lindengrove New Berlin New Berlin | 4.0 | 110 | 2.40 | 3.65 | 46.6% | 1 | $100,006 |
| Maple Ridge Health Services Milwaukee | 4.2 | 80 | 2.07 | 3.58 | 40.8% | 2 | $14,433 |
| Autumn Lake Healthcare at Greenfield Milwaukee · abuse citation | 4.2 | 112 | 2.82 | 4.41 | 76.2% | 1 | $152,619 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.