Westwood Hills Nursing and Rehabilitation Center: Staffing, Turnover, and Inspection Record
Westwood Hills Nursing and Rehabilitation Center is a 176-bed for-profit nursing home in Wilkesboro, North Carolina, part of Principle Long Term Care. In the CMS August 2026 release it reported 1.94 nurse aide hours per resident per day, 17% below the North Carolina average of 2.34, and 29.0% nursing staff turnover (North Carolina average 49.0%).
Westwood Hills Nursing and Rehabilitation Center
1016 Fletcher StreetWilkesboro, NC 28697
Wilkes County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Westwood Hills Nursing and Rehabilitation Center, nurse aides logged 1.94 hours per resident per day, 17% below the North Carolina average. With about 114 residents a day, that works out to roughly 222 aide hours a day, or about 28 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 20% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.94 | 2.34 | 2.32 |
| Licensed practical nurses | 0.35 | 0.89 | 0.86 |
| Registered nurses | 0.80 | 0.61 | 0.69 |
| All nursing staff | 3.09 | 3.83 | 3.86 |
| All nursing staff, weekends | 2.48 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
29.0% of nursing staff at Westwood Hills Nursing and Rehabilitation Center left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 18.2%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Nov 19, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 3 health deficiencies (North Carolina average 4.8). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Westwood Hills Nursing and Rehabilitation Center holds 2 of 5 overall; the North Carolina average is 2.9.
About Westwood Hills Nursing and Rehabilitation Center
- Ownership: For profit - Limited Liability company
- Chain: Principle Long Term Care, 40 homes
- Legal name: Eagle Peak LTC Group, LLC
- Medicare and Medicaid certified since: Jul 30, 1981
- Councils: resident council
- Area: rural
Nursing homes near Westwood Hills Nursing and Rehabilitation Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Ridge Valley Center for Nursing and Rehabilitation Wilkesboro | 0.4 | 120 | 2.52 | 3.18 | 33.8% | 1 | None |
| Wilkesboro Health and Rehabilitation North Wilkesboro · staffing data not validated | 1.5 | 111 | — | — | 28.2% | 3 | None |
| Wilkes Regional Medical Ctr SN North Wilkesboro · many days without an RN | 1.6 | 10 | 2.80 | 4.78 | 30.8% | 2 | None |
| Valley Nursing and Rehabilitation Center Taylorsville · abuse citation | 18.4 | 183 | 2.57 | 4.42 | 67.6% | 1 | $88,557 |
| PruittHealth-Elkin Elkin | 20.5 | 100 | 2.25 | 3.72 | 31.5% | 3 | $15,734 |
| Chatham Nursing & Rehabilitation Elkin | 23.0 | 99 | 2.24 | 3.60 | 34.8% | 5 | None |
| Lenoir Health and Rehabilitation Center Lenoir | 24.7 | 120 | 2.65 | 3.57 | 68.7% | 1 | $150,174 |
| Lotus Village Center for Nursing and Rehabilitatio Sparta | 25.6 | 90 | 2.56 | 3.38 | 53.5% | 1 | $337,573 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
Explore next
Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.