Touchpoints at Chestnut: Staffing, Turnover, and Inspection Record
Touchpoints at Chestnut is a 57-bed for-profit nursing home in East Windsor, Connecticut, part of Icare Health Network. In the CMS August 2026 release it reported 2.07 nurse aide hours per resident per day, 7% below the Connecticut average of 2.22, and 50.9% nursing staff turnover (Connecticut average 37.4%).
Touchpoints at Chestnut
171 Main StEast Windsor, CT 06088
Capitol County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Touchpoints at Chestnut, nurse aides logged 2.07 hours per resident per day, 7% below the Connecticut average. With about 51 residents a day, that works out to roughly 105 aide hours a day, or about 13 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | Connecticut avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.07 | 2.22 | 2.32 |
| Licensed practical nurses | 0.84 | 0.82 | 0.86 |
| Registered nurses | 0.88 | 0.69 | 0.69 |
| All nursing staff | 3.79 | 3.73 | 3.86 |
| All nursing staff, weekends | 3.24 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
50.9% of nursing staff at Touchpoints at Chestnut left over the year CMS measured, against a Connecticut average of 37.4% and a US average of 45.8%. Registered nurse turnover was 66.7%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 24, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 16 health deficiencies (Connecticut average 13.4). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Touchpoints at Chestnut holds 3 of 5 overall; the Connecticut average is 3.0.
About Touchpoints at Chestnut
- Ownership: For profit - Corporation
- Chain: Icare Health Network, 12 homes
- Legal name: Chestnut Point Care Center LLC
- Medicare and Medicaid certified since: May 1, 2003
- Councils: resident council
- Area: urban
Nursing homes near Touchpoints at Chestnut
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Bickford Health Care Center Windsor Locks · SFF candidate · abuse citation · no staffing data submitted | 0.5 | 48 | — | — | — | 1 | $122,338 |
| Fresh River Healthcare East Windsor | 0.6 | 140 | 1.96 | 3.00 | 23.2% | 4 | None |
| St Joseph's Residence Enfield | 3.5 | 25 | 2.95 | 5.14 | 13.8% | 5 | None |
| Suffield House Rehabilitation and Healthcare Cente Suffield | 4.2 | 128 | 2.24 | 3.73 | 37.9% | 4 | None |
| Autumn Lake Healthcare at Windsor Windsor · abuse citation | 4.3 | 108 | 2.09 | 3.34 | 50.6% | 1 | $190,822 |
| Parkway Pavilion Health and Rehabilitation Center Enfield · abuse citation | 4.4 | 130 | 2.17 | 3.45 | 45.3% | 1 | None |
| Complete Care at Kimberly Hall-South Windsor | 6.5 | 180 | 2.16 | 3.74 | 27.4% | 4 | $14,728 |
| Complete Care at Kimberly Hall North Windsor · abuse citation | 6.5 | 150 | 1.95 | 3.16 | 32.4% | 1 | $13,065 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.