Bickford Health Care Center: Staffing, Turnover, and Inspection Record
Bickford Health Care Center is a 48-bed nonprofit nursing home in Windsor Locks, Connecticut. In the CMS August 2026 release it reported no usable nurse aide staffing figure.
Bickford Health Care Center
14 Main StreetWindsor Locks, CT 06096
Capitol County
CMS Care Compare, August 2026 release
Special Focus Facility candidate. CMS lists this home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues.
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. Bickford Health Care Center has no usable nurse aide figure in this release.
CMS note: The facility did not submit staffing data. The facility did not submit staffing data.
| Hours per resident per day | This home | Connecticut avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | — | 2.22 | 2.32 |
| Licensed practical nurses | — | 0.82 | 0.86 |
| Registered nurses | — | 0.69 | 0.69 |
| All nursing staff | — | 3.73 | 3.86 |
| All nursing staff, weekends | — | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
CMS publishes no nursing staff turnover figure for Bickford Health Care Center in this release.
CMS note: Staffing data not submitted or not valid for calculating turnover.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 13, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 47 health deficiencies (Connecticut average 13.4). CMS lists 3 fines totaling $122,338 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jan 13, 2026 | Fine | $57,715 |
| Mar 14, 2025 | Fine | $55,632 |
| Dec 11, 2024 | Fine | $8,991 |
| Apr 29, 2024 | Payment Denial | 71 days from Jul 29, 2024 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Bickford Health Care Center holds 1 of 5 overall; the Connecticut average is 3.0.
About Bickford Health Care Center
- Ownership: Non profit - Other
- Legal name: Newport Bickford Inc
- Medicare and Medicaid certified since: Oct 1, 1991
- Councils: resident and family councils
- Area: urban
Nursing homes near Bickford Health Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Touchpoints at Chestnut East Windsor | 0.5 | 57 | 2.07 | 3.79 | 50.9% | 3 | None |
| Fresh River Healthcare East Windsor | 1.1 | 140 | 1.96 | 3.00 | 23.2% | 4 | None |
| St Joseph's Residence Enfield | 3.7 | 25 | 2.95 | 5.14 | 13.8% | 5 | None |
| Autumn Lake Healthcare at Windsor Windsor · abuse citation | 4.1 | 108 | 2.09 | 3.34 | 50.6% | 1 | $190,822 |
| Suffield House Rehabilitation and Healthcare Cente Suffield | 4.2 | 128 | 2.24 | 3.73 | 37.9% | 4 | None |
| Parkway Pavilion Health and Rehabilitation Center Enfield · abuse citation | 4.5 | 130 | 2.17 | 3.45 | 45.3% | 1 | None |
| Complete Care at Kimberly Hall-South Windsor | 6.4 | 180 | 2.16 | 3.74 | 27.4% | 4 | $14,728 |
| Complete Care at Kimberly Hall North Windsor · abuse citation | 6.4 | 150 | 1.95 | 3.16 | 32.4% | 1 | $13,065 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.