Pleasant View Center: Staffing, Turnover, and Inspection Record
Pleasant View Center is a 176-bed for-profit nursing home in Concord, New Hampshire. In the CMS August 2026 release it reported 2.46 nurse aide hours per resident per day, 5% above the New Hampshire average of 2.34, and 68.0% nursing staff turnover (New Hampshire average 44.1%).
Pleasant View Center
239 Pleasant StreetConcord, NH 03301
Merrimack County
CMS Care Compare, August 2026 release
Special Focus Facility. CMS places nursing homes with a history of serious quality issues in its Special Focus Facility program, which brings more frequent inspections.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Pleasant View Center, nurse aides logged 2.46 hours per resident per day, 5% above the New Hampshire average. With about 151 residents a day, that works out to roughly 370 aide hours a day, or about 46 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
CMS note: Not rated: this home is in the Special Focus Facility program because of a history of serious quality issues.
| Hours per resident per day | This home | New Hampshire avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.46 | 2.34 | 2.32 |
| Licensed practical nurses | 0.59 | 0.78 | 0.86 |
| Registered nurses | 0.73 | 0.78 | 0.69 |
| All nursing staff | 3.78 | 3.90 | 3.86 |
| All nursing staff, weekends | 3.43 | 3.47 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
68.0% of nursing staff at Pleasant View Center left over the year CMS measured, against a New Hampshire average of 44.1% and a US average of 45.8%. Registered nurse turnover was 57.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 4, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 10 health deficiencies (New Hampshire average 3.9). CMS lists 2 fines totaling $12,982 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 26, 2025 | Fine | $8,788 |
| Dec 11, 2023 | Fine | $4,194 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Not rated: this home is in the Special Focus Facility program because of a history of serious quality issues.
About Pleasant View Center
- Ownership: For profit - Limited Liability company
- Legal name: Pleasant View Operating Group LLC
- Medicare and Medicaid certified since: Jun 1, 1994
- Councils: resident council
- Area: rural
Nursing homes near Pleasant View Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Presidential Oaks Concord | 0.4 | 85 | 2.65 | 4.43 | 68.3% | 3 | None |
| Harris Hill Center, Genesis HealthCare Concord | 1.5 | 85 | 1.88 | 3.41 | 50.7% | 2 | $15,646 |
| Havenwood-Heritage Heights Concord | 2.9 | 70 | 3.30 | 5.23 | — | 2 | None |
| Epsom Healthcare Center Epsom | 10.4 | 108 | 2.05 | 3.26 | 41.7% | 2 | None |
| Hackett Hill Healthcare Center Manchester | 11.6 | 70 | 1.87 | 3.75 | 34.4% | 2 | $8,278 |
| Goffstown Nursing and Rehab Center Goffstown | 12.0 | 41 | 2.09 | 3.36 | — | 1 | None |
| Merrimack County Nursing Home Boscawen | 12.1 | 290 | 3.35 | 4.74 | 34.4% | 3 | $15,646 |
| Hillsborough County Nursing Home Goffstown | 12.9 | 300 | 2.27 | 3.74 | 30.1% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
Explore next
Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.