Harris Hill Center, Genesis HealthCare: Staffing, Turnover, and Inspection Record
Harris Hill Center, Genesis HealthCare is a 85-bed for-profit nursing home in Concord, New Hampshire, part of Genesis Healthcare. In the CMS August 2026 release it reported 1.88 nurse aide hours per resident per day, 20% below the New Hampshire average of 2.34, and 50.7% nursing staff turnover (New Hampshire average 44.1%).
Harris Hill Center, Genesis HealthCare
20 Maitland StreetConcord, NH 03301
Merrimack County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Harris Hill Center, Genesis HealthCare, nurse aides logged 1.88 hours per resident per day, 20% below the New Hampshire average. With about 75 residents a day, that works out to roughly 141 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | New Hampshire avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.88 | 2.34 | 2.32 |
| Licensed practical nurses | 0.87 | 0.78 | 0.86 |
| Registered nurses | 0.66 | 0.78 | 0.69 |
| All nursing staff | 3.41 | 3.90 | 3.86 |
| All nursing staff, weekends | 2.92 | 3.47 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
50.7% of nursing staff at Harris Hill Center, Genesis HealthCare left over the year CMS measured, against a New Hampshire average of 44.1% and a US average of 45.8%. Registered nurse turnover was 82.4%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 15, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 7 health deficiencies (New Hampshire average 3.9). CMS lists 1 fine totaling $15,646 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jun 4, 2024 | Fine | $15,646 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Harris Hill Center, Genesis HealthCare holds 2 of 5 overall; the New Hampshire average is 3.1.
About Harris Hill Center, Genesis HealthCare
- Ownership: For profit - Corporation
- Chain: Genesis Healthcare, 184 homes
- Legal name: 20 Maitland Street Operations LLC
- Medicare and Medicaid certified since: May 14, 1996
- Councils: resident council
- Area: rural
Nursing homes near Harris Hill Center, Genesis HealthCare
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Presidential Oaks Concord | 1.2 | 85 | 2.65 | 4.43 | 68.3% | 3 | None |
| Pleasant View Center Concord · Special Focus Facility | 1.5 | 176 | 2.46 | 3.78 | 68.0% | — | $12,982 |
| Havenwood-Heritage Heights Concord | 2.1 | 70 | 3.30 | 5.23 | — | 2 | None |
| Epsom Healthcare Center Epsom | 9.1 | 108 | 2.05 | 3.26 | 41.7% | 2 | None |
| Hackett Hill Healthcare Center Manchester | 10.8 | 70 | 1.87 | 3.75 | 34.4% | 2 | $8,278 |
| Goffstown Nursing and Rehab Center Goffstown | 11.6 | 41 | 2.09 | 3.36 | — | 1 | None |
| Hillsborough County Nursing Home Goffstown | 12.5 | 300 | 2.27 | 3.74 | 30.1% | 5 | None |
| Merrimack County Nursing Home Boscawen | 13.0 | 290 | 3.35 | 4.74 | 34.4% | 3 | $15,646 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.