Pembroke Center: Staffing, Turnover, and Inspection Record
Pembroke Center is a 84-bed for-profit nursing home in Pembroke, North Carolina, part of Genesis Healthcare. In the CMS August 2026 release it reported 2.04 nurse aide hours per resident per day, 13% below the North Carolina average of 2.34, and 68.4% nursing staff turnover (North Carolina average 49.0%).
Pembroke Center
310 E Wardell DrivePembroke, NC 28372
Robeson County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Pembroke Center, nurse aides logged 2.04 hours per resident per day, 13% below the North Carolina average. With about 68 residents a day, that works out to roughly 138 aide hours a day, or about 17 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.04 | 2.34 | 2.32 |
| Licensed practical nurses | 0.83 | 0.89 | 0.86 |
| Registered nurses | 0.50 | 0.61 | 0.69 |
| All nursing staff | 3.37 | 3.83 | 3.86 |
| All nursing staff, weekends | 3.05 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
68.4% of nursing staff at Pembroke Center left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 80.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Nov 21, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 20 health deficiencies (North Carolina average 4.8). CMS lists 3 fines totaling $37,339 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Nov 21, 2025 | Fine | $10,335 |
| Jun 5, 2025 | Fine | $10,868 |
| May 31, 2024 | Fine | $16,136 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Pembroke Center holds 1 of 5 overall; the North Carolina average is 2.9.
About Pembroke Center
- Ownership: For profit - Corporation
- Chain: Genesis Healthcare, 184 homes
- Legal name: Sunbridge Retirement Care Associates, LLC
- Medicare and Medicaid certified since: Jan 7, 1992
- Part of a continuing care retirement community
- Councils: resident council
- Area: rural
Nursing homes near Pembroke Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Glenflora Lumberton | 9.5 | 52 | 3.06 | 4.60 | 54.4% | 4 | $14,689 |
| Wesley Pines Retirement Community Lumberton | 10.9 | 62 | 2.80 | 4.17 | 26.6% | 4 | None |
| Woodhaven Nursing Center Lumberton | 11.1 | 115 | 2.38 | 3.89 | 58.6% | 1 | $128,210 |
| The Carrolton of Lumberton Lumberton · abuse citation | 11.4 | 90 | 2.87 | 4.13 | 52.9% | 1 | None |
| Harborview Lumberton Lumberton | 11.5 | 122 | 2.26 | 3.48 | 40.2% | 3 | None |
| Scottish Pines Rehabilitation and Nursing Center Laurinburg | 16.9 | 149 | 2.48 | 3.87 | 28.8% | 4 | None |
| Scotia Village - SNF Laurinburg | 17.7 | 58 | 3.16 | 5.44 | 41.2% | 5 | None |
| PruittHealth- Dillon Dillon | 20.0 | 84 | 1.73 | 2.96 | 26.8% | 2 | $10,036 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.