Glenflora: Staffing, Turnover, and Inspection Record
Glenflora is a 52-bed nonprofit nursing home in Lumberton, North Carolina, part of Lutheran Services Carolinas. In the CMS August 2026 release it reported 3.06 nurse aide hours per resident per day, 31% above the North Carolina average of 2.34, and 54.4% nursing staff turnover (North Carolina average 49.0%).
Glenflora
5701 Fayetteville RoadLumberton, NC 28360
Robeson County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Glenflora, nurse aides logged 3.06 hours per resident per day, 31% above the North Carolina average. With about 47 residents a day, that works out to roughly 145 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.06 | 2.34 | 2.32 |
| Licensed practical nurses | 1.15 | 0.89 | 0.86 |
| Registered nurses | 0.40 | 0.61 | 0.69 |
| All nursing staff | 4.60 | 3.83 | 3.86 |
| All nursing staff, weekends | 3.95 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
54.4% of nursing staff at Glenflora left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 75.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 12, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 2 health deficiencies (North Carolina average 4.8). CMS lists 1 fine totaling $14,689 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Dec 4, 2023 | Fine | $14,689 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Glenflora holds 4 of 5 overall; the North Carolina average is 2.9.
About Glenflora
- Ownership: Non profit - Corporation
- Chain: Lutheran Services Carolinas, 9 homes
- Medicare and Medicaid certified since: Jun 11, 1979
- Councils: resident council
- Area: rural
Nursing homes near Glenflora
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Wesley Pines Retirement Community Lumberton | 2.5 | 62 | 2.80 | 4.17 | 26.6% | 4 | None |
| Woodhaven Nursing Center Lumberton | 2.6 | 115 | 2.38 | 3.89 | 58.6% | 1 | $128,210 |
| The Carrolton of Lumberton Lumberton · abuse citation | 3.5 | 90 | 2.87 | 4.13 | 52.9% | 1 | None |
| Harborview Lumberton Lumberton | 4.4 | 122 | 2.26 | 3.48 | 40.2% | 3 | None |
| Pembroke Center Pembroke · abuse citation | 9.5 | 84 | 2.04 | 3.37 | 68.4% | 1 | $37,339 |
| Carolina Rehab Center of Cumberland Fayetteville | 22.3 | 136 | 2.14 | 3.78 | 51.7% | 3 | $97,936 |
| The Carrolton of Fayetteville Fayetteville | 23.2 | 120 | 2.34 | 3.41 | 45.7% | 3 | None |
| Bladen East Health and Rehab Elizabethtown | 23.5 | 90 | 2.10 | 3.61 | 51.7% | 2 | $13,381 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
Explore next
Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.