Monument Healthcare Millcreek: Staffing, Turnover, and Inspection Record
Monument Healthcare Millcreek is a 120-bed for-profit nursing home in Salt Lake City, Utah, part of Monument Health Group. In the CMS August 2026 release it reported 1.98 nurse aide hours per resident per day, 16% below the Utah average of 2.35, and 46.9% nursing staff turnover (Utah average 50.7%).
Monument Healthcare Millcreek
1201 East 4500 SouthSalt Lake City, UT 84117
Salt Lake County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Monument Healthcare Millcreek, nurse aides logged 1.98 hours per resident per day, 16% below the Utah average. With about 84 residents a day, that works out to roughly 166 aide hours a day, or about 21 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | Utah avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.98 | 2.35 | 2.32 |
| Licensed practical nurses | 0.71 | 0.48 | 0.86 |
| Registered nurses | 1.05 | 1.25 | 0.69 |
| All nursing staff | 3.74 | 4.07 | 3.86 |
| All nursing staff, weekends | 3.28 | 3.56 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
46.9% of nursing staff at Monument Healthcare Millcreek left over the year CMS measured, against a Utah average of 50.7% and a US average of 45.8%. Registered nurse turnover was 31.8%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Nov 20, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 10 health deficiencies (Utah average 8.6). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Monument Healthcare Millcreek holds 4 of 5 overall; the Utah average is 3.3.
About Monument Healthcare Millcreek
- Ownership: For profit - Limited Liability company
- Chain: Monument Health Group, 11 homes
- Legal name: Milford Memorial Hospital
- Medicare and Medicaid certified since: Jun 15, 1994
- Located inside a hospital
- Area: urban
Nursing homes near Monument Healthcare Millcreek
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Monument Healthcare Cottonwood Creek Salt Lake City | 0.5 | 77 | 2.22 | 3.51 | — | 3 | $17,940 |
| Highland Care Center Holladay | 1.1 | 103 | 1.98 | 3.56 | 32.8% | 5 | None |
| Monument Healthcare Murray Creek Millcreek · abuse citation | 1.1 | 184 | 2.26 | 3.82 | 42.2% | 2 | $81,468 |
| Spring Creek Healthcare Center Salt Lake City | 1.1 | 92 | 2.20 | 3.49 | 76.8% | 2 | $53,472 |
| Paramount Health and Rehabilitation Salt Lake City | 1.3 | 99 | 2.20 | 3.40 | 36.0% | 3 | $106,480 |
| Rocky Mountain Care - Cottage on Vine Murray | 2.1 | 61 | 2.08 | 3.43 | 70.4% | 3 | $78,946 |
| Holladay Healthcare Center Salt Lake City | 2.2 | 120 | 2.21 | 3.59 | 43.8% | 3 | None |
| Aspen Ridge West Transitional Rehab Murray | 2.3 | 38 | 3.69 | 5.79 | 43.4% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.