Harbor Village North Health and Rehabilitation Cen: Staffing, Turnover, and Inspection Record
Harbor Village North Health and Rehabilitation Cen is a 128-bed for-profit nursing home in New London, Connecticut. In the CMS August 2026 release it reported 2.01 nurse aide hours per resident per day, 9% below the Connecticut average of 2.22, and 32.3% nursing staff turnover (Connecticut average 37.4%).
Harbor Village North Health and Rehabilitation Cen
78 Viets St ExtensionNew London, CT 06320
Southeastern Ct County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Harbor Village North Health and Rehabilitation Cen, nurse aides logged 2.01 hours per resident per day, 9% below the Connecticut average. With about 119 residents a day, that works out to roughly 239 aide hours a day, or about 30 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | Connecticut avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.01 | 2.22 | 2.32 |
| Licensed practical nurses | 0.56 | 0.82 | 0.86 |
| Registered nurses | 0.62 | 0.69 | 0.69 |
| All nursing staff | 3.19 | 3.73 | 3.86 |
| All nursing staff, weekends | 2.98 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
32.3% of nursing staff at Harbor Village North Health and Rehabilitation Cen left over the year CMS measured, against a Connecticut average of 37.4% and a US average of 45.8%. Registered nurse turnover was 50.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 3, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 22 health deficiencies (Connecticut average 13.4). CMS lists 1 fine totaling $68,933 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Mar 3, 2026 | Fine | $68,933 |
| Jun 12, 2024 | Payment Denial | 28 days from Sep 12, 2024 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Harbor Village North Health and Rehabilitation Cen holds 1 of 5 overall; the Connecticut average is 3.0.
About Harbor Village North Health and Rehabilitation Cen
- Ownership: For profit - Limited Liability company
- Legal name: Wv-Crossings East LLC
- Medicare and Medicaid certified since: Sep 1, 1971
- Councils: resident and family councils
- Area: urban
Nursing homes near Harbor Village North Health and Rehabilitation Cen
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Beechwood Health & Rehabilitation Center New London | 0.7 | 60 | 2.22 | 4.00 | — | 4 | None |
| New London Sub-Acute and Nursing Waterford · SFF candidate · abuse citation | 1.1 | 120 | 2.20 | 3.61 | 42.6% | 1 | $180,374 |
| Fairview Groton · staffing data not validated | 2.0 | 120 | — | — | 33.7% | 4 | None |
| Civita Care Bayview Waterford | 3.4 | 127 | 2.08 | 3.42 | 19.1% | 1 | $23,179 |
| Complete Care at Groton Regency Groton | 3.4 | 162 | 2.11 | 3.54 | 44.9% | 5 | None |
| Greentree Manor Nursing and Rehabilitation Center Waterford · abuse citation | 3.5 | 90 | 2.26 | 3.95 | 64.9% | 1 | None |
| Mystic Healthcare & Rehabilitation Center, LLC Mystic · abuse citation | 7.0 | 100 | 1.96 | 3.35 | 58.8% | 1 | $38,860 |
| Bride Brook Rehabilitation & Nursing Center Niantic | 7.4 | 130 | 2.01 | 3.74 | 33.9% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.