Complete Care at Harston Hall LLC: Staffing, Turnover, and Inspection Record
Complete Care at Harston Hall LLC is a 120-bed for-profit nursing home in Flourtown, Pennsylvania, part of Complete Care. In the CMS August 2026 release it reported 2.03 nurse aide hours per resident per day, 7% below the Pennsylvania average of 2.19, and 51.4% nursing staff turnover (Pennsylvania average 44.5%).
Complete Care at Harston Hall LLC
350 Haws LaneFlourtown, PA 19031
Montgomery County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Harston Hall LLC, nurse aides logged 2.03 hours per resident per day, 7% below the Pennsylvania average. With about 109 residents a day, that works out to roughly 221 aide hours a day, or about 28 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | Pennsylvania avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.03 | 2.19 | 2.32 |
| Licensed practical nurses | 0.96 | 0.91 | 0.86 |
| Registered nurses | 0.47 | 0.79 | 0.69 |
| All nursing staff | 3.47 | 3.89 | 3.86 |
| All nursing staff, weekends | 3.22 | 3.53 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
51.4% of nursing staff at Complete Care at Harston Hall LLC left over the year CMS measured, against a Pennsylvania average of 44.5% and a US average of 45.8%. Registered nurse turnover was 52.9%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Apr 23, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 13 health deficiencies (Pennsylvania average 10.1). CMS lists 2 fines totaling $17,113 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jun 21, 2024 | Fine | $8,556 |
| Jun 21, 2024 | Fine | $8,557 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Harston Hall LLC holds 1 of 5 overall; the Pennsylvania average is 3.0.
About Complete Care at Harston Hall LLC
- Ownership: For profit - Corporation
- Chain: Complete Care, 85 homes
- Medicare and Medicaid certified since: Jun 1, 1989
- Councils: resident council
- Area: urban
Nursing homes near Complete Care at Harston Hall LLC
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Accela Rehab and Care Center at Springfield Glenside | 0.7 | 129 | 2.06 | 3.43 | 79.6% | 1 | $69,735 |
| Saint Joseph Villa Flourtown | 1.0 | 106 | 2.93 | 4.79 | 16.4% | 5 | $8,278 |
| Chestnut Hill Lodge Health and Rehab Ctr Wyndmoor · abuse citation | 1.4 | 181 | 1.99 | 3.39 | 53.9% | 1 | $14,015 |
| Fairview Rehab and Care Center Philadelphia | 1.4 | 176 | 1.80 | 2.86 | 55.7% | 1 | $37,431 |
| Wyndmoor Hills Rehabilitation and Nursing Center Wyndmoor · SFF candidate | 1.5 | 77 | 1.77 | 3.10 | 47.7% | 1 | $102,309 |
| Ivy Hill Post Acute Nursing & Rehabilitation LLC Philadelphia | 1.9 | 145 | 2.48 | 3.84 | 45.8% | 3 | None |
| The Health Center at the Hill at Whitemarsh Lafayette Hill | 1.9 | 60 | 3.00 | 5.37 | 31.1% | 5 | None |
| Edgehill Nursing and Rehab Cen Glenside · no staffing data submitted | 2.1 | 60 | — | — | — | 2 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.