Charlwell House Health and Rehabilitation: Staffing, Turnover, and Inspection Record
Charlwell House Health and Rehabilitation is a 124-bed for-profit nursing home in Norwood, Massachusetts, part of Best Care Services. In the CMS August 2026 release it reported 2.06 nurse aide hours per resident per day, 9% below the Massachusetts average of 2.26, and 27.0% nursing staff turnover (Massachusetts average 38.2%).
Charlwell House Health and Rehabilitation
305 Walpole StreetNorwood, MA 02062
Norfolk County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Charlwell House Health and Rehabilitation, nurse aides logged 2.06 hours per resident per day, 9% below the Massachusetts average. With about 75 residents a day, that works out to roughly 155 aide hours a day, or about 19 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | Massachusetts avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.06 | 2.26 | 2.32 |
| Licensed practical nurses | 0.63 | 0.95 | 0.86 |
| Registered nurses | 0.66 | 0.65 | 0.69 |
| All nursing staff | 3.36 | 3.86 | 3.86 |
| All nursing staff, weekends | 3.10 | 3.48 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
27.0% of nursing staff at Charlwell House Health and Rehabilitation left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 35.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 30, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 13 health deficiencies (Massachusetts average 7.2). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Charlwell House Health and Rehabilitation holds 1 of 5 overall; the Massachusetts average is 3.0.
About Charlwell House Health and Rehabilitation
- Ownership: For profit - Limited Liability company
- Chain: Best Care Services, 10 homes
- Legal name: Charwell House SNF Operations BHC LLC
- Medicare and Medicaid certified since: Feb 15, 1972
- Councils: resident council
- Area: urban
Nursing homes near Charlwell House Health and Rehabilitation
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Victoria Haven Nursing Facility Norwood | 0.8 | 31 | 2.93 | 4.58 | 21.7% | 2 | $40,641 |
| Norwood Healthcare Norwood · SFF candidate | 1.3 | 170 | 1.91 | 3.48 | 25.0% | 1 | $110,264 |
| Premier Healthcare at Harrington House Walpole | 1.3 | 90 | 2.14 | 3.80 | 57.9% | 2 | $43,891 |
| Ellis Nursing Home (The) Norwood | 2.2 | 191 | 2.24 | 3.85 | 42.0% | 5 | $57,158 |
| Foremost at Sharon LLC Sharon | 3.0 | 66 | 2.19 | 3.58 | 35.8% | 2 | $26,232 |
| Hellenic Nursing & Rehabilitation Center Canton · no staffing data submitted | 3.6 | 154 | — | — | — | 3 | None |
| Thomas Upham House Medfield | 4.7 | 42 | 3.00 | 4.54 | 35.0% | 5 | None |
| NewBridge on the Charles Skilled Nursing Facility Dedham | 5.8 | 48 | 2.35 | 4.56 | — | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.