Biltmore Haven Nursing and Rehabilitation: Staffing, Turnover, and Inspection Record
Biltmore Haven Nursing and Rehabilitation is a 100-bed for-profit nursing home in Arden, North Carolina, part of Avardis Health. In the CMS August 2026 release it reported 1.95 nurse aide hours per resident per day, 17% below the North Carolina average of 2.34, and 71.4% nursing staff turnover (North Carolina average 49.0%).
Biltmore Haven Nursing and Rehabilitation
3864 Sweeten Creek RoadArden, NC 28704
Buncombe County
CMS Care Compare, August 2026 release
Special Focus Facility candidate. CMS lists this home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Biltmore Haven Nursing and Rehabilitation, nurse aides logged 1.95 hours per resident per day, 17% below the North Carolina average. With about 76 residents a day, that works out to roughly 148 aide hours a day, or about 18 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.95 | 2.34 | 2.32 |
| Licensed practical nurses | 0.30 | 0.89 | 0.86 |
| Registered nurses | 0.68 | 0.61 | 0.69 |
| All nursing staff | 2.93 | 3.83 | 3.86 |
| All nursing staff, weekends | 2.69 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
71.4% of nursing staff at Biltmore Haven Nursing and Rehabilitation left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 88.9%. 2 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 1, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 19 health deficiencies (North Carolina average 4.8). CMS lists 3 fines totaling $189,174 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| May 12, 2026 | Fine | $13,405 |
| May 12, 2026 | Fine | $13,405 |
| Dec 28, 2023 | Fine | $162,364 |
| Dec 28, 2023 | Payment Denial | 26 days from Feb 15, 2024 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Biltmore Haven Nursing and Rehabilitation holds 1 of 5 overall; the North Carolina average is 2.9.
About Biltmore Haven Nursing and Rehabilitation
- Ownership: For profit - Limited Liability company
- Chain: Avardis Health, 38 homes
- Legal name: 3864 Sweeten Creek Road Opco LLC
- Medicare and Medicaid certified since: Jul 2, 1996
- Councils: resident council
- Area: urban
Nursing homes near Biltmore Haven Nursing and Rehabilitation
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Fletcher Rehabilitation and Healthcare Center Fletcher · abuse citation | 2.0 | 90 | 1.91 | 3.15 | 78.3% | 1 | $62,868 |
| Givens Health Center Asheville | 2.5 | 70 | 3.28 | 5.26 | 31.6% | 5 | None |
| Deerfield Episcopal Retirement Asheville | 3.0 | 62 | 3.05 | 5.44 | 28.7% | 5 | None |
| The Lodge at Mills River Mills River | 4.5 | 50 | 2.22 | 3.89 | 55.6% | 5 | None |
| Fleshers Fairview Health Care Fairview | 6.1 | 106 | 2.10 | 3.96 | 46.2% | 2 | $61,321 |
| The Laurels Of Greentree Ridge Asheville | 6.7 | 90 | 2.12 | 3.72 | 40.8% | 5 | None |
| StoneCreek Health and Rehabilitation Asheville | 7.2 | 120 | 2.29 | 3.30 | 47.6% | 3 | $38,431 |
| Orchard Valley Health and Rehabilitation Hendersonville | 7.3 | 134 | 2.09 | 3.11 | 73.5% | 1 | $16,452 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.