Willowbrooke Court SC Ctr at Matthews Glen: Staffing, Turnover, and Inspection Record
Willowbrooke Court SC Ctr at Matthews Glen is a 15-bed nonprofit nursing home in Matthews, North Carolina, part of Acts Retirement-Life Communities. In the CMS August 2026 release it reported 2.72 nurse aide hours per resident per day, 16% above the North Carolina average of 2.34.
Willowbrooke Court SC Ctr at Matthews Glen
740 Pavilion View DriveMatthews, NC 28105
Mecklenburg County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willowbrooke Court SC Ctr at Matthews Glen, nurse aides logged 2.72 hours per resident per day, 16% above the North Carolina average. With about 14 residents a day, that works out to roughly 38 aide hours a day, or about 5 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 7% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.72 | 2.34 | 2.32 |
| Licensed practical nurses | 1.02 | 0.89 | 0.86 |
| Registered nurses | 0.92 | 0.61 | 0.69 |
| All nursing staff | 4.67 | 3.83 | 3.86 |
| All nursing staff, weekends | 4.36 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
CMS publishes no nursing staff turnover figure for Willowbrooke Court SC Ctr at Matthews Glen in this release.
CMS note: Staffing data did not meet the criteria to calculate turnover.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 8, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 3 health deficiencies (North Carolina average 4.8). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willowbrooke Court SC Ctr at Matthews Glen holds 5 of 5 overall; the North Carolina average is 2.9.
About Willowbrooke Court SC Ctr at Matthews Glen
- Ownership: Non profit - Corporation
- Chain: Acts Retirement-Life Communities, 27 homes
- Legal name: Acts Retirement-Life Communities Inc
- Medicare and Medicaid certified since: Sep 6, 1990
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near Willowbrooke Court SC Ctr at Matthews Glen
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Royal Park Rehabilitation & Health Center Matthews | 0.0 | 169 | 2.12 | 3.47 | 46.2% | 2 | $39,811 |
| Matthews Health & Rehab Center Matthews | 2.1 | 166 | 1.98 | 3.47 | 53.8% | 2 | $82,703 |
| Lake Park Nursing and Rehabilitation Center Indian Trail | 4.2 | 120 | 2.67 | 4.02 | 34.5% | 4 | $34,624 |
| Brookdale Carriage Club Providence Charlotte | 5.3 | 14 | 3.84 | 8.55 | — | 5 | None |
| Sardis Oaks Charlotte | 6.3 | 124 | 2.04 | 3.21 | 44.0% | 3 | None |
| Redwood Health & Rehab Charlotte | 6.8 | 116 | 1.94 | 3.43 | 55.6% | 3 | $7,742 |
| White Oak Manor - Charlotte Charlotte | 7.1 | 180 | 2.13 | 3.53 | 48.6% | 1 | $69,804 |
| Pelican Health Randolph LLC Charlotte | 7.1 | 100 | 1.90 | 3.15 | 76.1% | 1 | $19,663 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.