Willow Valley Center for Nursing and Rehabilitatio: Staffing, Turnover, and Inspection Record
Willow Valley Center for Nursing and Rehabilitatio is a 230-bed for-profit nursing home in Winston-Salem, North Carolina, part of Alliance Health Group. In the CMS August 2026 release it reported 2.57 nurse aide hours per resident per day, 10% above the North Carolina average of 2.34, and 54.2% nursing staff turnover (North Carolina average 49.0%).
Willow Valley Center for Nursing and Rehabilitatio
1900 W 1st StreetWinston-Salem, NC 27104
Forsyth County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willow Valley Center for Nursing and Rehabilitatio, nurse aides logged 2.57 hours per resident per day, 10% above the North Carolina average. With about 218 residents a day, that works out to roughly 560 aide hours a day, or about 70 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.57 | 2.34 | 2.32 |
| Licensed practical nurses | 0.61 | 0.89 | 0.86 |
| Registered nurses | 0.30 | 0.61 | 0.69 |
| All nursing staff | 3.49 | 3.83 | 3.86 |
| All nursing staff, weekends | 3.20 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
54.2% of nursing staff at Willow Valley Center for Nursing and Rehabilitatio left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 52.9%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Aug 29, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 10 health deficiencies (North Carolina average 4.8). CMS lists 4 fines totaling $43,838 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jun 25, 2025 | Fine | $14,508 |
| Nov 22, 2024 | Fine | $12,529 |
| Jul 2, 2024 | Fine | $8,018 |
| Jul 2, 2024 | Fine | $8,783 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willow Valley Center for Nursing and Rehabilitatio holds 1 of 5 overall; the North Carolina average is 2.9.
About Willow Valley Center for Nursing and Rehabilitatio
- Ownership: For profit - Corporation
- Chain: Alliance Health Group, 12 homes
- Legal name: West First Street Operating Company LLC
- Medicare and Medicaid certified since: Jul 1, 1973
- Councils: resident council
- Area: urban
Nursing homes near Willow Valley Center for Nursing and Rehabilitatio
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Arbor Acres United Methodist Retirement Community Winston Salem | 0.8 | 6 | — | — | — | 4 | None |
| The Oaks Winston-Salem | 1.7 | 131 | 2.16 | 3.37 | 65.8% | 2 | None |
| Silas Creek Rehabilitation Center Winston Salem | 2.1 | 90 | 2.01 | 3.37 | 53.8% | 4 | None |
| Homestead Hills Winston-Salem | 3.2 | 40 | 3.82 | 5.60 | 59.3% | 4 | None |
| Brookridge Retirement Community Winston-Salem | 3.4 | 77 | 2.82 | 4.42 | 50.0% | 5 | None |
| Trinity Glen Winston-Salem | 3.8 | 117 | 2.91 | 4.16 | 45.1% | 4 | None |
| Mill Creek Center for Nursing and Rehabilitation Winston-Salem | 4.5 | 66 | 1.90 | 3.37 | 66.7% | 2 | $29,876 |
| Salemtowne Winston-Salem | 4.6 | 100 | 3.87 | 5.72 | 38.5% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.