Mill Creek Center for Nursing and Rehabilitation: Staffing, Turnover, and Inspection Record
Mill Creek Center for Nursing and Rehabilitation is a 66-bed for-profit nursing home in Winston-Salem, North Carolina, part of Alliance Health Group. In the CMS August 2026 release it reported 1.90 nurse aide hours per resident per day, 19% below the North Carolina average of 2.34, and 66.7% nursing staff turnover (North Carolina average 49.0%).
Mill Creek Center for Nursing and Rehabilitation
4911 Brian Center LaneWinston-Salem, NC 27106
Forsyth County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Mill Creek Center for Nursing and Rehabilitation, nurse aides logged 1.90 hours per resident per day, 19% below the North Carolina average. With about 61 residents a day, that works out to roughly 116 aide hours a day, or about 15 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.90 | 2.34 | 2.32 |
| Licensed practical nurses | 0.97 | 0.89 | 0.86 |
| Registered nurses | 0.50 | 0.61 | 0.69 |
| All nursing staff | 3.37 | 3.83 | 3.86 |
| All nursing staff, weekends | 3.07 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
66.7% of nursing staff at Mill Creek Center for Nursing and Rehabilitation left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 40.0%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 28, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (North Carolina average 4.8). CMS lists 2 fines totaling $29,876 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| May 29, 2024 | Fine | $16,452 |
| Sep 28, 2023 | Fine | $13,424 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Mill Creek Center for Nursing and Rehabilitation holds 2 of 5 overall; the North Carolina average is 2.9.
About Mill Creek Center for Nursing and Rehabilitation
- Ownership: For profit - Limited Liability company
- Chain: Alliance Health Group, 12 homes
- Legal name: Brian Center Lane Operating Company, LLC
- Medicare and Medicaid certified since: Oct 1, 1980
- Councils: resident council
- Area: urban
Nursing homes near Mill Creek Center for Nursing and Rehabilitation
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Brookridge Retirement Community Winston-Salem | 1.2 | 77 | 2.82 | 4.42 | 50.0% | 5 | None |
| Salemtowne Winston-Salem | 1.8 | 100 | 3.87 | 5.72 | 38.5% | 4 | None |
| Oak Forest Health and Rehabilitation Winston Salem | 3.1 | 170 | 2.12 | 3.83 | 61.3% | 1 | $38,527 |
| Arbor Acres United Methodist Retirement Community Winston Salem | 3.8 | 6 | — | — | — | 4 | None |
| Willow Valley Center for Nursing and Rehabilitatio Winston-Salem · abuse citation | 4.5 | 230 | 2.57 | 3.49 | 54.2% | 1 | $43,838 |
| The Oaks Winston-Salem | 5.7 | 131 | 2.16 | 3.37 | 65.8% | 2 | None |
| Trinity Glen Winston-Salem | 5.8 | 117 | 2.91 | 4.16 | 45.1% | 4 | None |
| Silas Creek Rehabilitation Center Winston Salem | 5.9 | 90 | 2.01 | 3.37 | 53.8% | 4 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.