Willow Tree Healthcare Center: Staffing, Turnover, and Inspection Record
Willow Tree Healthcare Center is a 104-bed for-profit nursing home in Charles Town, West Virginia, part of Communicare Health. In the CMS August 2026 release it reported 1.90 nurse aide hours per resident per day, 7% below the West Virginia average of 2.04, and 39.6% nursing staff turnover (West Virginia average 44.1%).
Willow Tree Healthcare Center
1263 South George StreetCharles Town, WV 25414
Jefferson County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Willow Tree Healthcare Center, nurse aides logged 1.90 hours per resident per day, 7% below the West Virginia average. With about 101 residents a day, that works out to roughly 192 aide hours a day, or about 24 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | West Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.90 | 2.04 | 2.32 |
| Licensed practical nurses | 1.11 | 0.90 | 0.86 |
| Registered nurses | 0.63 | 0.73 | 0.69 |
| All nursing staff | 3.63 | 3.66 | 3.86 |
| All nursing staff, weekends | 3.12 | 3.17 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
39.6% of nursing staff at Willow Tree Healthcare Center left over the year CMS measured, against a West Virginia average of 44.1% and a US average of 45.8%. Registered nurse turnover was 40.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 24, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 12 health deficiencies (West Virginia average 11.6). CMS lists 1 fine totaling $8,018 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| May 22, 2024 | Fine | $8,018 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Willow Tree Healthcare Center holds 3 of 5 overall; the West Virginia average is 3.0.
About Willow Tree Healthcare Center
- Ownership: For profit - Corporation
- Chain: Communicare Health, 110 homes
- Legal name: Blue Ridge Nursing LLC
- Medicare and Medicaid certified since: Oct 10, 1997
- Councils: resident council
- Area: urban
Nursing homes near Willow Tree Healthcare Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Shenandoah Center Charles Town | 1.0 | 78 | 1.76 | 3.03 | 41.9% | 2 | $48,469 |
| Canterbury Center Shepherdstown | 11.2 | 62 | 1.70 | 3.12 | 55.2% | 2 | None |
| Rose Hill Health and Rehab Berryville | 11.2 | 120 | 2.07 | 3.37 | 46.2% | 1 | None |
| Care Haven Center Martinsburg | 11.4 | 68 | 1.78 | 3.07 | 42.9% | 5 | None |
| Martinsburg Healthcare Center Martinsburg | 15.2 | 120 | 2.06 | 3.65 | 48.4% | 4 | None |
| Winchester Health & Rehabilitation Winchester | 17.7 | 60 | 1.58 | 3.35 | 64.0% | 1 | None |
| Shenandoah Valley Westminster Canterbury Winchester | 18.2 | 51 | 3.51 | 5.65 | 25.0% | 4 | None |
| Evergreen Health and Rehabilitation Center Winchester | 18.3 | 176 | 1.71 | 3.16 | 49.7% | 2 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.