Care Haven Center: Staffing, Turnover, and Inspection Record
Care Haven Center is a 68-bed for-profit nursing home in Martinsburg, West Virginia, part of Genesis Healthcare. In the CMS August 2026 release it reported 1.78 nurse aide hours per resident per day, 13% below the West Virginia average of 2.04, and 42.9% nursing staff turnover (West Virginia average 44.1%).
Care Haven Center
2720 Charles Town RoadMartinsburg, WV 25401
Berkeley County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Care Haven Center, nurse aides logged 1.78 hours per resident per day, 13% below the West Virginia average. With about 67 residents a day, that works out to roughly 119 aide hours a day, or about 15 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 11% below the all-days figure.
| Hours per resident per day | This home | West Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.78 | 2.04 | 2.32 |
| Licensed practical nurses | 0.49 | 0.90 | 0.86 |
| Registered nurses | 0.80 | 0.73 | 0.69 |
| All nursing staff | 3.07 | 3.66 | 3.86 |
| All nursing staff, weekends | 2.73 | 3.17 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
42.9% of nursing staff at Care Haven Center left over the year CMS measured, against a West Virginia average of 44.1% and a US average of 45.8%. Registered nurse turnover was 41.7%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jan 21, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (West Virginia average 11.6). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Care Haven Center holds 5 of 5 overall; the West Virginia average is 3.0.
About Care Haven Center
- Ownership: For profit - Corporation
- Chain: Genesis Healthcare, 184 homes
- Legal name: 2720 Charles Town Road Operations LLC
- Medicare and Medicaid certified since: Jun 1, 2002
- Councils: resident council
- Area: urban
Nursing homes near Care Haven Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Martinsburg Healthcare Center Martinsburg | 3.9 | 120 | 2.06 | 3.65 | 48.4% | 4 | None |
| Canterbury Center Shepherdstown | 6.5 | 62 | 1.70 | 3.12 | 55.2% | 2 | None |
| Shenandoah Center Charles Town | 10.6 | 78 | 1.76 | 3.03 | 41.9% | 2 | $48,469 |
| Willow Tree Healthcare Center Charles Town | 11.4 | 104 | 1.90 | 3.63 | 39.6% | 3 | $8,018 |
| Williamsport Health and Rehabilitation Center Williamsport · abuse citation | 13.8 | 121 | 2.02 | 3.72 | 53.0% | 1 | None |
| Homewood Living Williamsport Williamsport | 14.7 | 82 | 2.53 | 4.04 | 31.9% | 3 | $42,266 |
| War Memorial Hospital Berkeley Springs | 15.8 | 16 | 3.52 | 5.76 | 20.0% | 5 | None |
| South Mountain Rehab Center Boonsboro | 16.3 | 157 | 1.68 | 3.39 | 47.6% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.