Westside Care Center: Staffing, Turnover, and Inspection Record
Westside Care Center is a 162-bed for-profit nursing home in Manchester, Connecticut, part of Icare Health Network. In the CMS August 2026 release it reported 1.97 nurse aide hours per resident per day, 11% below the Connecticut average of 2.22, and 33.0% nursing staff turnover (Connecticut average 37.4%).
Westside Care Center
349 Bidwell StreetManchester, CT 06040
Capitol County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Westside Care Center, nurse aides logged 1.97 hours per resident per day, 11% below the Connecticut average. With about 124 residents a day, that works out to roughly 245 aide hours a day, or about 31 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 13% below the all-days figure.
| Hours per resident per day | This home | Connecticut avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.97 | 2.22 | 2.32 |
| Licensed practical nurses | 0.81 | 0.82 | 0.86 |
| Registered nurses | 0.32 | 0.69 | 0.69 |
| All nursing staff | 3.10 | 3.73 | 3.86 |
| All nursing staff, weekends | 2.68 | 3.37 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
33.0% of nursing staff at Westside Care Center left over the year CMS measured, against a Connecticut average of 37.4% and a US average of 45.8%. Registered nurse turnover was 58.3%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jun 22, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 8 health deficiencies (Connecticut average 13.4). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Westside Care Center holds 2 of 5 overall; the Connecticut average is 3.0.
About Westside Care Center
- Ownership: For profit - Limited Liability company
- Chain: Icare Health Network, 12 homes
- Legal name: Westside Care Center, LLC
- Medicare and Medicaid certified since: Mar 1, 1976
- Councils: resident council
- Area: urban
Nursing homes near Westside Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Touchpoints at Manchester Manchester | 0.1 | 127 | 1.81 | 2.95 | 20.7% | 4 | None |
| Manchester Rehabilitation and Healthcare Center Manchester | 0.8 | 126 | 2.11 | 3.84 | 42.4% | 5 | $12,735 |
| Glastonbury Center for Health & Rehabilitation Glastonbury | 3.1 | 105 | 2.16 | 3.81 | 27.6% | 3 | None |
| Civita Care Center at Salmon Brook Glastonbury | 4.3 | 130 | 2.41 | 4.21 | 31.8% | 1 | $24,164 |
| Riverside Health & Rehabilitation Center East Hartford · abuse citation | 5.2 | 345 | 2.28 | 3.80 | 21.9% | 2 | $46,125 |
| Vernon Rehabilitation and Healthcare Center Vernon | 7.3 | 120 | 2.57 | 4.13 | 49.6% | 5 | None |
| Trinity Hill Care Center Hartford · abuse citation | 8.0 | 134 | 1.71 | 2.92 | 26.1% | 2 | $58,994 |
| Apple Rehab Rocky Hill Rocky Hill | 8.2 | 120 | 1.87 | 3.06 | 17.8% | 2 | $28,565 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.