Westborough Healthcare: Staffing, Turnover, and Inspection Record
Westborough Healthcare is a 117-bed for-profit nursing home in Westborough, Massachusetts, part of Next Step Healthcare. In the CMS August 2026 release it reported 2.04 nurse aide hours per resident per day, 10% below the Massachusetts average of 2.26, and 42.4% nursing staff turnover (Massachusetts average 38.2%).
Westborough Healthcare
8 Colonial DriveWestborough, MA 01581
Worcester County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Westborough Healthcare, nurse aides logged 2.04 hours per resident per day, 10% below the Massachusetts average. With about 98 residents a day, that works out to roughly 200 aide hours a day, or about 25 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 5% below the all-days figure.
| Hours per resident per day | This home | Massachusetts avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.04 | 2.26 | 2.32 |
| Licensed practical nurses | 0.97 | 0.95 | 0.86 |
| Registered nurses | 0.64 | 0.65 | 0.69 |
| All nursing staff | 3.65 | 3.86 | 3.86 |
| All nursing staff, weekends | 3.45 | 3.48 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
42.4% of nursing staff at Westborough Healthcare left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 60.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 25, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (Massachusetts average 7.2). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Westborough Healthcare holds 2 of 5 overall; the Massachusetts average is 3.0.
About Westborough Healthcare
- Ownership: For profit - Limited Liability company
- Chain: Next Step Healthcare, 14 homes
- Legal name: 8 Colonial Drive Operator LLC
- Medicare and Medicaid certified since: Oct 3, 1975
- Councils: resident council
- Area: urban
Nursing homes near Westborough Healthcare
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Beaumont Rehab & Skilled Nursing Ctr - Westboro Westborough | 0.6 | 152 | 1.85 | 3.55 | 40.2% | 3 | $12,735 |
| Whittier Westborough Transitional Care Unit Westborough | 2.3 | 19 | 3.06 | 6.82 | 45.5% | 5 | None |
| Beaumont Rehab & Skilled Nursing Ctr - Northboro Northborough | 3.4 | 96 | 2.27 | 3.74 | 34.6% | 5 | None |
| Alliance Health at Coleman Northborough | 3.7 | 45 | 1.89 | 3.48 | 53.7% | 4 | None |
| Shrewsbury Rehabilitation and Nursing at Southgate Shrewsbury | 4.9 | 99 | 2.30 | 4.15 | 54.5% | 4 | $7,901 |
| Marlborough Hills Rehabilitation & Health Care Cen Marlborough | 4.9 | 186 | 1.97 | 3.39 | 27.3% | 1 | $71,202 |
| The Reservoir Center for Health & Rehabilitation Marlborough | 6.7 | 144 | 2.21 | 3.95 | 33.6% | 3 | None |
| Waterview Lodge Llc, Rehabilitation & Healthcare Ashland | 7.0 | 103 | 2.46 | 3.87 | 12.5% | 3 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.