Villa Crest Nursing and Retirement Center: Staffing, Turnover, and Inspection Record
Villa Crest Nursing and Retirement Center is a 126-bed for-profit nursing home in Manchester, New Hampshire. In the CMS August 2026 release it reported 2.03 nurse aide hours per resident per day, 13% below the New Hampshire average of 2.34, and 35.4% nursing staff turnover (New Hampshire average 44.1%).
Villa Crest Nursing and Retirement Center
1276 Hanover StreetManchester, NH 03104
Hillsborough County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Villa Crest Nursing and Retirement Center, nurse aides logged 2.03 hours per resident per day, 13% below the New Hampshire average. With about 121 residents a day, that works out to roughly 245 aide hours a day, or about 31 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 8% below the all-days figure.
| Hours per resident per day | This home | New Hampshire avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.03 | 2.34 | 2.32 |
| Licensed practical nurses | 0.93 | 0.78 | 0.86 |
| Registered nurses | 0.49 | 0.78 | 0.69 |
| All nursing staff | 3.45 | 3.90 | 3.86 |
| All nursing staff, weekends | 3.18 | 3.47 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
35.4% of nursing staff at Villa Crest Nursing and Retirement Center left over the year CMS measured, against a New Hampshire average of 44.1% and a US average of 45.8%. Registered nurse turnover was 37.5%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 31, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 2 health deficiencies (New Hampshire average 3.9). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Villa Crest Nursing and Retirement Center holds 4 of 5 overall; the New Hampshire average is 3.1.
About Villa Crest Nursing and Retirement Center
- Ownership: For profit - Limited Liability company
- Legal name: BH Villa Crest LLC
- Medicare and Medicaid certified since: Oct 1, 1996
- Councils: resident council
- Area: urban
Nursing homes near Villa Crest Nursing and Retirement Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Holy Cross Health Center Manchester | 1.2 | 40 | 3.00 | 4.70 | 34.3% | 5 | None |
| St Joseph Residence Manchester | 1.3 | 22 | 3.99 | 5.90 | 46.3% | 4 | None |
| Hanover Hill Health Care Center Manchester | 1.3 | 124 | 2.35 | 4.06 | 36.9% | 3 | $8,512 |
| Saint Teresa Rehabilitation & Nursing Center Manchester | 1.5 | 51 | 2.60 | 4.01 | 47.4% | 2 | None |
| Mount Carmel Rehabilitation and Nursing Center Manchester | 2.3 | 122 | 2.44 | 4.08 | 43.4% | 4 | None |
| Maple Leaf Health Care Center Manchester | 2.4 | 114 | 1.74 | 2.91 | 40.4% | 5 | None |
| Courville at Manchester Manchester · SFF candidate | 3.1 | 76 | 2.34 | 4.18 | 43.6% | 2 | $35,270 |
| Ridgewood Center, Genesis HealthCare Bedford | 4.2 | 150 | 1.73 | 3.27 | 38.0% | 2 | $15,646 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.