Hanover Hill Health Care Center: Staffing, Turnover, and Inspection Record
Hanover Hill Health Care Center is a 124-bed for-profit nursing home in Manchester, New Hampshire. In the CMS August 2026 release it reported 2.35 nurse aide hours per resident per day, about the same as the New Hampshire average of 2.34, and 36.9% nursing staff turnover (New Hampshire average 44.1%).
Hanover Hill Health Care Center
700 Hanover StreetManchester, NH 03104
Hillsborough County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Hanover Hill Health Care Center, nurse aides logged 2.35 hours per resident per day, about the same as the New Hampshire average. With about 110 residents a day, that works out to roughly 259 aide hours a day, or about 32 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | New Hampshire avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.35 | 2.34 | 2.32 |
| Licensed practical nurses | 1.17 | 0.78 | 0.86 |
| Registered nurses | 0.54 | 0.78 | 0.69 |
| All nursing staff | 4.06 | 3.90 | 3.86 |
| All nursing staff, weekends | 3.59 | 3.47 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
36.9% of nursing staff at Hanover Hill Health Care Center left over the year CMS measured, against a New Hampshire average of 44.1% and a US average of 45.8%. Registered nurse turnover was 38.9%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 10, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (New Hampshire average 3.9). CMS lists 1 fine totaling $8,512 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Dec 12, 2024 | Fine | $8,512 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Hanover Hill Health Care Center holds 3 of 5 overall; the New Hampshire average is 3.1.
About Hanover Hill Health Care Center
- Ownership: For profit - Corporation
- Legal name: Hanover Hill Health Care Center Services Inc.
- Medicare and Medicaid certified since: Jul 24, 1970
- Councils: resident council
- Area: urban
Nursing homes near Hanover Hill Health Care Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| St Joseph Residence Manchester | 0.1 | 22 | 3.99 | 5.90 | 46.3% | 4 | None |
| Saint Teresa Rehabilitation & Nursing Center Manchester | 0.5 | 51 | 2.60 | 4.01 | 47.4% | 2 | None |
| Mount Carmel Rehabilitation and Nursing Center Manchester | 1.1 | 122 | 2.44 | 4.08 | 43.4% | 4 | None |
| Maple Leaf Health Care Center Manchester | 1.1 | 114 | 1.74 | 2.91 | 40.4% | 5 | None |
| Villa Crest Nursing and Retirement Center Manchester | 1.3 | 126 | 2.03 | 3.45 | 35.4% | 4 | None |
| Holy Cross Health Center Manchester | 1.5 | 40 | 3.00 | 4.70 | 34.3% | 5 | None |
| Courville at Manchester Manchester · SFF candidate | 2.0 | 76 | 2.34 | 4.18 | 43.6% | 2 | $35,270 |
| Bedford Hills Center Bedford | 3.1 | 147 | 1.74 | 3.40 | 27.4% | 4 | $16,452 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.