Holy Cross Health Center: Staffing, Turnover, and Inspection Record
Holy Cross Health Center is a 40-bed nonprofit nursing home in Manchester, New Hampshire. In the CMS August 2026 release it reported 3.00 nurse aide hours per resident per day, 28% above the New Hampshire average of 2.34, and 34.3% nursing staff turnover (New Hampshire average 44.1%).
Holy Cross Health Center
357 Island Pond RoadManchester, NH 03109
Hillsborough County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Holy Cross Health Center, nurse aides logged 3.00 hours per resident per day, 28% above the New Hampshire average. With about 24 residents a day, that works out to roughly 71 aide hours a day, or about 9 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | New Hampshire avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.00 | 2.34 | 2.32 |
| Licensed practical nurses | 0.92 | 0.78 | 0.86 |
| Registered nurses | 0.78 | 0.78 | 0.69 |
| All nursing staff | 4.70 | 3.90 | 3.86 |
| All nursing staff, weekends | 4.26 | 3.47 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
34.3% of nursing staff at Holy Cross Health Center left over the year CMS measured, against a New Hampshire average of 44.1% and a US average of 45.8%. Registered nurse turnover was 20.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 25, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (New Hampshire average 3.9). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Holy Cross Health Center holds 5 of 5 overall; the New Hampshire average is 3.1.
About Holy Cross Health Center
- Ownership: Non profit - Church related
- Legal name: Holy Cross Health Center Inc
- Medicare and Medicaid certified since: Mar 15, 1996
- Councils: resident council
- Area: urban
Nursing homes near Holy Cross Health Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Villa Crest Nursing and Retirement Center Manchester | 1.2 | 126 | 2.03 | 3.45 | 35.4% | 4 | None |
| Hanover Hill Health Care Center Manchester | 1.5 | 124 | 2.35 | 4.06 | 36.9% | 3 | $8,512 |
| St Joseph Residence Manchester | 1.5 | 22 | 3.99 | 5.90 | 46.3% | 4 | None |
| Saint Teresa Rehabilitation & Nursing Center Manchester | 2.0 | 51 | 2.60 | 4.01 | 47.4% | 2 | None |
| Maple Leaf Health Care Center Manchester | 2.6 | 114 | 1.74 | 2.91 | 40.4% | 5 | None |
| Mount Carmel Rehabilitation and Nursing Center Manchester | 2.6 | 122 | 2.44 | 4.08 | 43.4% | 4 | None |
| Ridgewood Center, Genesis HealthCare Bedford | 3.3 | 150 | 1.73 | 3.27 | 38.0% | 2 | $15,646 |
| Courville at Manchester Manchester · SFF candidate | 3.4 | 76 | 2.34 | 4.18 | 43.6% | 2 | $35,270 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.