The Pines at Utica Center for Nursing and Rehab: Staffing, Turnover, and Inspection Record
The Pines at Utica Center for Nursing and Rehab is a 117-bed for-profit nursing home in Utica, New York, part of National Health Care Associates. In the CMS August 2026 release it reported 2.06 nurse aide hours per resident per day, 4% below the New York average of 2.15, and 49.5% nursing staff turnover (New York average 40.3%).
The Pines at Utica Center for Nursing and Rehab
1800 Butterfield AveUtica, NY 13501
Oneida County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Pines at Utica Center for Nursing and Rehab, nurse aides logged 2.06 hours per resident per day, 4% below the New York average. With about 114 residents a day, that works out to roughly 234 aide hours a day, or about 29 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.
| Hours per resident per day | This home | New York avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.06 | 2.15 | 2.32 |
| Licensed practical nurses | 1.21 | 0.76 | 0.86 |
| Registered nurses | 0.29 | 0.71 | 0.69 |
| All nursing staff | 3.56 | 3.62 | 3.86 |
| All nursing staff, weekends | 3.05 | 3.18 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
49.5% of nursing staff at The Pines at Utica Center for Nursing and Rehab left over the year CMS measured, against a New York average of 40.3% and a US average of 45.8%. Registered nurse turnover was 63.6%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 22, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 10 health deficiencies (New York average 8.0). CMS lists 2 fines totaling $39,286 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Nov 5, 2025 | Fine | $30,498 |
| Feb 20, 2025 | Fine | $8,788 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Pines at Utica Center for Nursing and Rehab holds 1 of 5 overall; the New York average is 3.0.
About The Pines at Utica Center for Nursing and Rehab
- Ownership: For profit - Limited Liability company
- Chain: National Health Care Associates, 42 homes
- Legal name: Utica Crossings LLC
- Medicare and Medicaid certified since: Jan 14, 1973
- Councils: resident council
- Area: urban
Nursing homes near The Pines at Utica Center for Nursing and Rehab
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Grand Rehabilitation and Nursing at Utica Utica · SFF candidate | 0.3 | 220 | 1.85 | 3.18 | 25.8% | 1 | $132,759 |
| Oneida Center for Rehabilitation and Nursing Utica | 0.7 | 120 | 1.78 | 3.07 | 56.4% | 1 | None |
| Utica Rehabilitation & Nursing Center Utica | 1.1 | 120 | 1.70 | 3.32 | 61.5% | 1 | $197,425 |
| MVHS Rehabilitation and Nursing Center Utica | 1.2 | 202 | 1.96 | 3.42 | 50.8% | 3 | None |
| Charles T Sitrin Health Care Center Inc New Hartford | 2.6 | 188 | 2.61 | 4.70 | 42.5% | 2 | $171,860 |
| Masonic Care Community of New York Utica | 3.5 | 320 | 2.54 | 3.94 | 30.7% | 1 | $88,433 |
| Presbyterian Home for Central New York Inc New Hartford · no staffing data submitted | 4.5 | 242 | — | — | — | 1 | None |
| Katherine Luther Residential Hlth Care & Rehab Clinton | 5.9 | 280 | 1.99 | 3.49 | 34.9% | 1 | $80,558 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.