The Haven of Arcola: Staffing, Turnover, and Inspection Record
The Haven of Arcola is a 100-bed for-profit nursing home in Arcola, Illinois, part of Haven Healthcare. In the CMS August 2026 release it reported 1.36 nurse aide hours per resident per day, 35% below the Illinois average of 2.09, and 38.6% nursing staff turnover (Illinois average 44.5%).
The Haven of Arcola
422 East Fourth StreetArcola, IL 61910
Douglas County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Haven of Arcola, nurse aides logged 1.36 hours per resident per day, 35% below the Illinois average. With about 75 residents a day, that works out to roughly 101 aide hours a day, or about 13 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 12% below the all-days figure.
| Hours per resident per day | This home | Illinois avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.36 | 2.09 | 2.32 |
| Licensed practical nurses | 0.72 | 0.64 | 0.86 |
| Registered nurses | 0.29 | 0.72 | 0.69 |
| All nursing staff | 2.37 | 3.45 | 3.86 |
| All nursing staff, weekends | 2.09 | 3.08 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
38.6% of nursing staff at The Haven of Arcola left over the year CMS measured, against a Illinois average of 44.5% and a US average of 45.8%. Registered nurse turnover was 40.0%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Sep 10, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 20 health deficiencies (Illinois average 12.5). CMS lists no fines or payment denials for this home in the last three years.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Haven of Arcola holds 1 of 5 overall; the Illinois average is 2.5.
About The Haven of Arcola
- Ownership: For profit - Limited Liability company
- Chain: Haven Healthcare, 7 homes
- Legal name: Haven of Arcola LLC
- Medicare and Medicaid certified since: May 1, 2003
- Councils: resident council
- Area: rural
Nursing homes near The Haven of Arcola
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Haven of Tuscola Tuscola | 7.5 | 71 | 1.81 | 2.94 | 46.7% | 1 | $68,631 |
| Hilltop Skilled Nsg & Rehab Charleston | 10.5 | 108 | 2.11 | 3.36 | 44.6% | 1 | $177,262 |
| Odd Fellow-Rebekah Home Mattoon · abuse citation | 13.8 | 162 | 2.31 | 3.64 | 50.4% | 1 | $244,338 |
| Charleston Rehab and Nursing Charleston · abuse citation | 14.7 | 139 | 1.96 | 3.14 | 72.4% | 1 | $75,785 |
| Palm Garden of Mattoon Mattoon · abuse citation | 14.8 | 178 | 1.68 | 2.66 | 54.1% | 1 | $325,880 |
| Mattoon Rehab & HCC Mattoon · abuse citation | 15.2 | 148 | 2.04 | 3.42 | 59.6% | 1 | $175,366 |
| Eastview Healthcare & Senior Living Sullivan · abuse citation | 16.3 | 63 | 1.94 | 3.30 | 43.2% | 1 | $257,072 |
| Sullivan Healthcare & Senior Living Sullivan · abuse citation | 17.4 | 123 | 1.58 | 2.70 | 53.4% | 1 | $159,409 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.