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The Hallmark: Staffing, Turnover, and Inspection Record

The Hallmark is a 32-bed nonprofit nursing home in Houston, Texas. In the CMS August 2026 release it reported 3.23 nurse aide hours per resident per day, 61% above the Texas average of 2.00, and 51.3% nursing staff turnover (Texas average 55.3%).

Certified for Medicare and Medicaid · CMS number 676423

The Hallmark

4718 Hallmark Dr
Houston, TX 77056
Harris County
Aide hours per resident a day
3.23
Texas average 2.00
Nursing staff turnover
51.3%
Texas average 55.3%
Certified beds
32
about 22 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Hallmark, nurse aides logged 3.23 hours per resident per day, 61% above the Texas average. With about 22 residents a day, that works out to roughly 71 aide hours a day, or about 9 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 14% below the all-days figure.

Staff hours per resident per day at The Hallmark, Texas average, and US average
Hours per resident per dayThis homeTexas avgUS avg
Nurse aides (CNAs)3.232.002.32
Licensed practical nurses1.250.950.86
Registered nurses0.850.430.69
All nursing staff5.333.393.86
All nursing staff, weekends4.562.983.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

51.3% of nursing staff at The Hallmark left over the year CMS measured, against a Texas average of 55.3% and a US average of 45.8%. Registered nurse turnover was 66.7%. No administrators left over the same period.

Nursing staff turnover
51.3%
Texas 55.3% · US 45.8%
Registered nurse turnover
66.7%
Texas 54.6% · US 42.9%
Administrators who left
0
Texas average 0.7

Inspections and penalties

State inspectors last completed a standard health inspection on Mar 18, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 1 health deficiency (Texas average 9.3). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
1
From complaints
0
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Hallmark holds 5 of 5 overall; the Texas average is 2.6.

Overall
5 of 5
Health inspections
5 of 5
Staffing
4 of 5
Quality measures
5 of 5

About The Hallmark

  • Ownership: Non profit - Corporation
  • Legal name: Brazos Presbyterian Homes Inc
  • Medicare and Medicaid certified since: May 26, 2017
  • Part of a continuing care retirement community
  • Councils: resident council
  • Area: urban

Nursing homes near The Hallmark

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near The Hallmark. Column headers sort the table.
Brookdale Galleria
Houston
0.9562.114.6265.4%3$78,844
The Vosswood Nursing Center
Houston · no staffing data submitted
2.7224———4None
Woodway Nursing & Rehab
Houston · Special Focus Facility
3.01122.103.6885.3%—$305,625
FFIII Houston SNF Tenant LLC
Houston
3.5922.665.6630.3%4$14,069
Sharpview Residence and Rehabilitation Center
Houston
4.31342.033.0735.9%1$8,431
The Methodist Hospital SNF
Houston
4.4253.8110.8525.0%5None
Bayou Manor
Houston
4.4373.485.2827.9%5None
Clarewood House Extended Care Center
Houston · many days without an RN
4.4600.380.4150.0%5None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Texas

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.