The Carlton at the Lake: Staffing, Turnover, and Inspection Record
The Carlton at the Lake is a 244-bed for-profit nursing home in Chicago, Illinois, part of Legacy Healthcare. In the CMS August 2026 release it reported 1.79 nurse aide hours per resident per day, 15% below the Illinois average of 2.09, and 33.1% nursing staff turnover (Illinois average 44.5%).
The Carlton at the Lake
725 West Montrose AvenueChicago, IL 60613
Cook County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At The Carlton at the Lake, nurse aides logged 1.79 hours per resident per day, 15% below the Illinois average. With about 170 residents a day, that works out to roughly 304 aide hours a day, or about 38 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 5% below the all-days figure.
| Hours per resident per day | This home | Illinois avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.79 | 2.09 | 2.32 |
| Licensed practical nurses | 0.68 | 0.64 | 0.86 |
| Registered nurses | 0.81 | 0.72 | 0.69 |
| All nursing staff | 3.28 | 3.45 | 3.86 |
| All nursing staff, weekends | 3.12 | 3.08 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
33.1% of nursing staff at The Carlton at the Lake left over the year CMS measured, against a Illinois average of 44.5% and a US average of 45.8%. Registered nurse turnover was 37.1%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Mar 26, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 21 health deficiencies (Illinois average 12.5). CMS lists 5 fines totaling $253,556 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Aug 25, 2025 | Fine | $12,425 |
| Mar 15, 2024 | Fine | $16,822 |
| Jan 19, 2024 | Fine | $16,052 |
| Nov 2, 2023 | Fine | $11,180 |
| Nov 2, 2023 | Payment Denial | 25 days from Nov 25, 2023 |
| Oct 4, 2023 | Fine | $197,077 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. The Carlton at the Lake holds 2 of 5 overall; the Illinois average is 2.5.
About The Carlton at the Lake
- Ownership: For profit - Limited Liability company
- Chain: Legacy Healthcare, 89 homes
- Legal name: Carlton Skilled Nursing Facility LLC
- Medicare and Medicaid certified since: Jun 13, 1990
- Councils: resident council
- Area: urban
Nursing homes near The Carlton at the Lake
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Alden Lakeland Rehab & HCC Chicago · abuse citation | 0.5 | 300 | 2.17 | 3.82 | 59.7% | 1 | $205,559 |
| Mado Healthcare - Uptown Chicago | 0.7 | 132 | 1.69 | 2.87 | 29.9% | 1 | $123,614 |
| Complete Care at Margate Park Chicago · abuse citation | 0.8 | 310 | 1.70 | 3.01 | 47.4% | 1 | $148,997 |
| Selfhelp Home of Chicago Chicago | 0.8 | 72 | 2.99 | 4.85 | 24.4% | 5 | None |
| Complete Care at Sheriden Commons Chicago | 0.9 | 143 | 1.92 | 3.28 | 30.4% | 3 | $17,665 |
| The Admiral at the Lake Chicago | 1.1 | 36 | 2.71 | 4.45 | 15.2% | 4 | None |
| Aperion Care Wesley Chicago | 1.4 | 108 | 2.20 | 3.74 | 56.7% | 1 | $83,467 |
| All American Vlge Nrsg & Rhb Chicago · abuse citation | 1.5 | 144 | 1.44 | 2.47 | 25.0% | 1 | $21,735 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.