Complete Care at Margate Park: Staffing, Turnover, and Inspection Record
Complete Care at Margate Park is a 310-bed for-profit nursing home in Chicago, Illinois, part of Complete Care. In the CMS August 2026 release it reported 1.70 nurse aide hours per resident per day, 19% below the Illinois average of 2.09, and 47.4% nursing staff turnover (Illinois average 44.5%).
Complete Care at Margate Park
4920 North KenmoreChicago, IL 60640
Cook County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Margate Park, nurse aides logged 1.70 hours per resident per day, 19% below the Illinois average. With about 186 residents a day, that works out to roughly 315 aide hours a day, or about 39 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | Illinois avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.70 | 2.09 | 2.32 |
| Licensed practical nurses | 0.86 | 0.64 | 0.86 |
| Registered nurses | 0.45 | 0.72 | 0.69 |
| All nursing staff | 3.01 | 3.45 | 3.86 |
| All nursing staff, weekends | 2.70 | 3.08 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
47.4% of nursing staff at Complete Care at Margate Park left over the year CMS measured, against a Illinois average of 44.5% and a US average of 45.8%. Registered nurse turnover was 55.0%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 27, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 30 health deficiencies (Illinois average 12.5). CMS lists 5 fines totaling $148,997 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Sep 23, 2025 | Fine | $12,425 |
| Jul 18, 2025 | Fine | $95,060 |
| Jul 18, 2025 | Payment Denial | 27 days from Aug 12, 2025 |
| Nov 21, 2024 | Fine | $22,918 |
| Nov 19, 2023 | Fine | $8,336 |
| Sep 15, 2023 | Fine | $10,258 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Margate Park holds 1 of 5 overall; the Illinois average is 2.5.
About Complete Care at Margate Park
- Ownership: For profit - Limited Liability company
- Chain: Complete Care, 85 homes
- Legal name: Uptown Care and Rehabilitation Center LLC
- Medicare and Medicaid certified since: Aug 1, 1996
- Councils: resident council
- Area: urban
Nursing homes near Complete Care at Margate Park
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Selfhelp Home of Chicago Chicago | 0.2 | 72 | 2.99 | 4.85 | 24.4% | 5 | None |
| The Admiral at the Lake Chicago | 0.3 | 36 | 2.71 | 4.45 | 15.2% | 4 | None |
| Alden Lakeland Rehab & HCC Chicago · abuse citation | 0.4 | 300 | 2.17 | 3.82 | 59.7% | 1 | $205,559 |
| Mado Healthcare - Uptown Chicago | 0.5 | 132 | 1.69 | 2.87 | 29.9% | 1 | $123,614 |
| Aperion Care Wesley Chicago | 0.6 | 108 | 2.20 | 3.74 | 56.7% | 1 | $83,467 |
| All American Vlge Nrsg & Rhb Chicago · abuse citation | 0.7 | 144 | 1.44 | 2.47 | 25.0% | 1 | $21,735 |
| Complete Care at Sheriden Commons Chicago | 0.7 | 143 | 1.92 | 3.28 | 30.4% | 3 | $17,665 |
| The Carlton at the Lake Chicago | 0.8 | 244 | 1.79 | 3.28 | 33.1% | 2 | $253,556 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.