Samaritan Nursing and Rehab: Staffing, Turnover, and Inspection Record
Samaritan Nursing and Rehab is a 131-bed for-profit nursing home in West Bend, Wisconsin, part of Shlomo Hoffman. In the CMS August 2026 release it reported 3.05 nurse aide hours per resident per day, 18% above the Wisconsin average of 2.58, and 75.7% nursing staff turnover (Wisconsin average 46.9%).
Samaritan Nursing and Rehab
531 E Washington StWest Bend, WI 53095
Washington County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Samaritan Nursing and Rehab, nurse aides logged 3.05 hours per resident per day, 18% above the Wisconsin average. With about 78 residents a day, that works out to roughly 237 aide hours a day, or about 30 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 15% below the all-days figure.
| Hours per resident per day | This home | Wisconsin avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.05 | 2.58 | 2.32 |
| Licensed practical nurses | 0.62 | 0.64 | 0.86 |
| Registered nurses | 1.28 | 0.99 | 0.69 |
| All nursing staff | 4.95 | 4.21 | 3.86 |
| All nursing staff, weekends | 4.22 | 3.77 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
75.7% of nursing staff at Samaritan Nursing and Rehab left over the year CMS measured, against a Wisconsin average of 46.9% and a US average of 45.8%. Registered nurse turnover was 76.5%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 18, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 40 health deficiencies (Wisconsin average 9.5). CMS lists 2 fines totaling $210,298 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Nov 11, 2025 | Payment Denial | 8 days from Dec 10, 2025 |
| Oct 16, 2025 | Fine | $134,800 |
| Oct 16, 2024 | Fine | $75,498 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Samaritan Nursing and Rehab holds 1 of 5 overall; the Wisconsin average is 3.0.
About Samaritan Nursing and Rehab
- Ownership: For profit - Limited Liability company
- Chain: Shlomo Hoffman, 10 homes
- Legal name: Samaritan Nursing and Rehab LLC
- Medicare and Medicaid certified since: Mar 27, 1967
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near Samaritan Nursing and Rehab
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Cedar Lake Health and Rehab Center West Bend | 6.6 | 75 | 3.11 | 5.14 | 37.0% | 5 | None |
| Lasata Care Center Cedarburg | 8.1 | 106 | 3.66 | 5.73 | 40.8% | 5 | None |
| Cedarburg Health Services Cedarburg | 8.1 | 50 | 2.54 | 4.32 | 55.6% | 3 | None |
| Heritage Health Services Port Washington | 9.1 | 50 | 1.86 | 3.72 | 57.5% | 2 | $17,170 |
| Pavilion at Glacier Valley Slinger | 12.3 | 106 | 2.09 | 3.49 | 49.3% | 2 | None |
| Complete Care at Germantown Germantown | 15.0 | 121 | 2.29 | 3.75 | 57.1% | 4 | None |
| Newcastle Place Mequon | 15.2 | 47 | 2.93 | 5.22 | 43.2% | 3 | $12,740 |
| Avina of Milwaukee Milwaukee · abuse citation | 16.9 | 108 | 2.33 | 3.97 | 74.0% | 1 | $90,921 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.