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Rivercrest Long Term Care: Staffing, Turnover, and Inspection Record

Rivercrest Long Term Care is a 151-bed nonprofit nursing home in W Concord, Massachusetts. In the CMS August 2026 release it reported 2.51 nurse aide hours per resident per day, 11% above the Massachusetts average of 2.26, and 27.3% nursing staff turnover (Massachusetts average 38.2%).

Certified for Medicare and Medicaid · CMS number 225080

Rivercrest Long Term Care

Deaconess Road
W Concord, MA 01742
Middlesex County
Aide hours per resident a day
2.51
Massachusetts average 2.26
Nursing staff turnover
27.3%
Massachusetts average 38.2%
Certified beds
151
about 37 residents a day
Fines, last 3 years
0
none on record

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Rivercrest Long Term Care, nurse aides logged 2.51 hours per resident per day, 11% above the Massachusetts average. With about 37 residents a day, that works out to roughly 93 aide hours a day, or about 12 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 6% below the all-days figure.

Staff hours per resident per day at Rivercrest Long Term Care, Massachusetts average, and US average
Hours per resident per dayThis homeMassachusetts avgUS avg
Nurse aides (CNAs)2.512.262.32
Licensed practical nurses0.610.950.86
Registered nurses1.320.650.69
All nursing staff4.443.863.86
All nursing staff, weekends4.173.483.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

27.3% of nursing staff at Rivercrest Long Term Care left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 8.3%. No administrators left over the same period.

Nursing staff turnover
27.3%
Massachusetts 38.2% · US 45.8%
Registered nurse turnover
8.3%
Massachusetts 42.6% · US 42.9%
Administrators who left
0
Massachusetts average 0.5

Inspections and penalties

State inspectors last completed a standard health inspection on Aug 28, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 0 health deficiencies (Massachusetts average 7.2). CMS lists no fines or payment denials for this home in the last three years.

Health deficiencies, latest cycle
0
From complaints
0
Infection-control citations
—
Payment denials, 3 years
0

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Rivercrest Long Term Care holds 5 of 5 overall; the Massachusetts average is 3.0.

Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
4 of 5

About Rivercrest Long Term Care

  • Ownership: Non profit - Corporation
  • Legal name: New England Deaconess Association
  • Medicare and Medicaid certified since: Jan 1, 1967
  • Part of a continuing care retirement community
  • Councils: resident and family councils
  • Area: urban

Nursing homes near Rivercrest Long Term Care

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Rivercrest Long Term Care. Column headers sort the table.
Care One at Concord
W Concord
0.51352.013.5130.1%4$7,901
The Commons Skilled Nursing & Rehabilitation
Lincoln
3.0322.985.9917.1%5None
Life Care Center of Acton
Acton
4.01552.304.0442.9%4None
Campion Health & Wellness, Inc
Weston
5.7704.016.8030.8%5None
Vantage at Sudbury LLC
Sudbury
6.21422.023.5931.9%2$15,672
Carleton-Willard Village Retirement & Nursing Ctr
Bedford
7.01793.335.1732.3%5$25,497
Sudbury Pines Extended Care
Sudbury
7.1922.703.9734.9%2None
Brookhaven at Lexington
Lexington
7.849———5None

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

Explore next

← All nursing homes in Massachusetts

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.