Carleton-Willard Village Retirement & Nursing Ctr: Staffing, Turnover, and Inspection Record
Carleton-Willard Village Retirement & Nursing Ctr is a 179-bed nonprofit nursing home in Bedford, Massachusetts. In the CMS August 2026 release it reported 3.33 nurse aide hours per resident per day, 47% above the Massachusetts average of 2.26, and 32.3% nursing staff turnover (Massachusetts average 38.2%).
Carleton-Willard Village Retirement & Nursing Ctr
100 Old Billerica RoadBedford, MA 01730
Middlesex County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Carleton-Willard Village Retirement & Nursing Ctr, nurse aides logged 3.33 hours per resident per day, 47% above the Massachusetts average. With about 92 residents a day, that works out to roughly 308 aide hours a day, or about 38 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 5% below the all-days figure.
| Hours per resident per day | This home | Massachusetts avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.33 | 2.26 | 2.32 |
| Licensed practical nurses | 0.87 | 0.95 | 0.86 |
| Registered nurses | 0.97 | 0.65 | 0.69 |
| All nursing staff | 5.17 | 3.86 | 3.86 |
| All nursing staff, weekends | 4.93 | 3.48 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
32.3% of nursing staff at Carleton-Willard Village Retirement & Nursing Ctr left over the year CMS measured, against a Massachusetts average of 38.2% and a US average of 45.8%. Registered nurse turnover was 25.9%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 13, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 0 health deficiencies (Massachusetts average 7.2). CMS lists 2 fines totaling $25,497 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jun 10, 2025 | Fine | $16,985 |
| May 29, 2024 | Fine | $8,512 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Carleton-Willard Village Retirement & Nursing Ctr holds 5 of 5 overall; the Massachusetts average is 3.0.
About Carleton-Willard Village Retirement & Nursing Ctr
- Ownership: Non profit - Corporation
- Legal name: Carleton-Willard Homes Inc
- Medicare and Medicaid certified since: Dec 13, 1983
- Part of a continuing care retirement community
- Councils: resident and family councils
- Area: urban
Nursing homes near Carleton-Willard Village Retirement & Nursing Ctr
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Meadow Green Nursing and Rehabilitation Center Waltham | 4.2 | 123 | 2.33 | 3.92 | 64.7% | 1 | $195,559 |
| The Commons Skilled Nursing & Rehabilitation Lincoln | 4.9 | 32 | 2.98 | 5.99 | 17.1% | 5 | None |
| Woburn Rehabilitation and Nursing Center Woburn | 5.2 | 140 | 2.09 | 3.95 | 36.1% | 2 | $8,512 |
| Care One at Lexington Lexington | 5.4 | 211 | 2.09 | 3.55 | 13.0% | 3 | $51,765 |
| Care One at Wilmington Wilmington | 6.0 | 132 | 2.01 | 3.95 | 18.4% | 5 | None |
| Brookhaven at Lexington Lexington | 6.0 | 49 | — | — | — | 5 | None |
| Pine Knoll Nursing Center Lexington · Special Focus Facility · abuse citation | 6.1 | 81 | 2.17 | 3.39 | — | — | $454,052 |
| Park Avenue Health Center Arlington | 6.3 | 89 | 2.07 | 3.59 | 37.8% | 1 | $113,612 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.