Pavilion Health Center at Brightmore: Staffing, Turnover, and Inspection Record
Pavilion Health Center at Brightmore is a 108-bed for-profit nursing home in Charlotte, North Carolina, part of Liberty Senior Living. In the CMS August 2026 release it reported 1.94 nurse aide hours per resident per day, 17% below the North Carolina average of 2.34, and 40.0% nursing staff turnover (North Carolina average 49.0%).
Pavilion Health Center at Brightmore
10011 Providence Road WestCharlotte, NC 28277
Mecklenburg County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Pavilion Health Center at Brightmore, nurse aides logged 1.94 hours per resident per day, 17% below the North Carolina average. With about 103 residents a day, that works out to roughly 199 aide hours a day, or about 25 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.
| Hours per resident per day | This home | North Carolina avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.94 | 2.34 | 2.32 |
| Licensed practical nurses | 0.95 | 0.89 | 0.86 |
| Registered nurses | 0.42 | 0.61 | 0.69 |
| All nursing staff | 3.32 | 3.83 | 3.86 |
| All nursing staff, weekends | 3.02 | 3.40 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
40.0% of nursing staff at Pavilion Health Center at Brightmore left over the year CMS measured, against a North Carolina average of 49.0% and a US average of 45.8%. Registered nurse turnover was 33.3%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 3, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 7 health deficiencies (North Carolina average 4.8). CMS lists 2 fines totaling $103,435 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Dec 9, 2025 | Fine | $16,985 |
| Mar 26, 2024 | Fine | $86,450 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Pavilion Health Center at Brightmore holds 2 of 5 overall; the North Carolina average is 2.9.
About Pavilion Health Center at Brightmore
- Ownership: For profit - Limited Liability company
- Chain: Liberty Senior Living, 37 homes
- Legal name: Liberty Healthcare Group LLC
- Medicare and Medicaid certified since: Mar 20, 2014
- Councils: resident council
- Area: urban
Nursing homes near Pavilion Health Center at Brightmore
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Pineville Rehabilitation and Living Center Pineville | 4.7 | 106 | 2.14 | 3.53 | 64.1% | 3 | $15,470 |
| The Stewart Health Center Charlotte | 7.0 | 65 | 3.61 | 5.50 | 33.3% | 2 | $57,971 |
| Brookdale Carriage Club Providence Charlotte | 7.2 | 14 | 3.84 | 8.55 | — | 5 | None |
| The Sharon at Southpark Charlotte | 7.3 | 19 | 4.32 | 12.56 | 63.3% | 4 | None |
| Matthews Health & Rehab Center Matthews | 7.7 | 166 | 1.98 | 3.47 | 53.8% | 2 | $82,703 |
| Briar Creek Health Center Charlotte | 7.9 | 6 | 3.26 | 10.64 | — | 4 | $8,606 |
| Sardis Oaks Charlotte | 8.6 | 124 | 2.04 | 3.21 | 44.0% | 3 | None |
| The Lodge At Wellmore- Tega Cay Fort Mill | 9.1 | 60 | 2.62 | 4.74 | 29.5% | 5 | $35,403 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.