Otterbein New Albany: Staffing, Turnover, and Inspection Record
Otterbein New Albany is a 60-bed nonprofit nursing home in New Albany, Ohio, part of Otterbein Seniorlife. In the CMS August 2026 release it reported 3.20 nurse aide hours per resident per day, 53% above the Ohio average of 2.09, and 41.0% nursing staff turnover (Ohio average 48.7%).
Otterbein New Albany
6690 Liberation WayNew Albany, OH 43054
Franklin County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Otterbein New Albany, nurse aides logged 3.20 hours per resident per day, 53% above the Ohio average. With about 57 residents a day, that works out to roughly 182 aide hours a day, or about 23 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 6% below the all-days figure.
| Hours per resident per day | This home | Ohio avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 3.20 | 2.09 | 2.32 |
| Licensed practical nurses | 0.60 | 0.95 | 0.86 |
| Registered nurses | 0.76 | 0.64 | 0.69 |
| All nursing staff | 4.56 | 3.69 | 3.86 |
| All nursing staff, weekends | 4.28 | 3.28 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
41.0% of nursing staff at Otterbein New Albany left over the year CMS measured, against a Ohio average of 48.7% and a US average of 45.8%. Registered nurse turnover was 57.1%. No administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 26, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 9 health deficiencies (Ohio average 10.7). CMS lists 1 fine totaling $23,980 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Feb 26, 2026 | Fine | $23,980 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Otterbein New Albany holds 2 of 5 overall; the Ohio average is 3.2.
About Otterbein New Albany
- Ownership: Non profit - Corporation
- Chain: Otterbein Seniorlife, 20 homes
- Legal name: Otterbein New Albany LLC
- Medicare and Medicaid certified since: Mar 5, 2015
- Councils: resident council
- Area: urban
Nursing homes near Otterbein New Albany
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Wesley Woods at New Albany New Albany | 1.5 | 16 | 4.02 | 7.12 | 46.4% | 5 | None |
| New Albany Care Center Columbus | 2.0 | 67 | 2.16 | 4.01 | 42.5% | 3 | $12,149 |
| Smiths Mill Health Campus New Albany | 2.6 | 58 | 1.64 | 3.57 | 56.7% | 3 | None |
| The Laurels of Gahanna Columbus · SFF candidate | 2.6 | 112 | 2.07 | 3.93 | 52.0% | 2 | $394,237 |
| Inniswood Health and Rehabilitation Westerville | 3.0 | 99 | 1.92 | 3.17 | 59.3% | 1 | $169,562 |
| Otterbein Gahanna Gahanna | 3.5 | 60 | 2.55 | 3.85 | 61.5% | 2 | None |
| Westerville Post Acute Westerville | 4.4 | 130 | 1.87 | 3.27 | 28.4% | 1 | $315,699 |
| Westerwood Rehabilitation Columbus | 5.3 | 75 | 2.57 | 4.32 | 30.8% | 5 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.