New Orange Hills: Staffing, Turnover, and Inspection Record
New Orange Hills is a 145-bed for-profit nursing home in Orange, California, part of The Ensign Group. In the CMS August 2026 release it reported 2.39 nurse aide hours per resident per day, 10% below the California average of 2.65.
New Orange Hills
5017 E. Chapman AvenueOrange, CA 92869
Orange County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At New Orange Hills, nurse aides logged 2.39 hours per resident per day, 10% below the California average. With about 137 residents a day, that works out to roughly 326 aide hours a day, or about 41 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | California avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.39 | 2.65 | 2.32 |
| Licensed practical nurses | 2.13 | 1.20 | 0.86 |
| Registered nurses | 0.51 | 0.67 | 0.69 |
| All nursing staff | 5.03 | 4.52 | 3.86 |
| All nursing staff, weekends | 4.55 | 4.09 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
CMS publishes no nursing staff turnover figure for New Orange Hills in this release.
CMS note: Staffing data did not meet the criteria to calculate turnover.
Inspections and penalties
State inspectors last completed a standard health inspection on Feb 18, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 25 health deficiencies (California average 15.7). CMS lists 1 fine totaling $8,278 and 1 payment denial in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Nov 10, 2025 | Fine | $8,278 |
| Nov 10, 2025 | Payment Denial | 13 days from Dec 10, 2025 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. New Orange Hills holds 1 of 5 overall; the California average is 3.2.
About New Orange Hills
- Ownership: For profit - Corporation
- Chain: The Ensign Group, 342 homes
- Legal name: Hollyleaf Healthcare, Inc.
- Medicare and Medicaid certified since: Dec 7, 1987
- Councils: resident council
- Area: urban
Nursing homes near New Orange Hills
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Chapman Global Medical Center D/P SNF Orange | 1.7 | 27 | 3.53 | 8.45 | 21.2% | 3 | None |
| Healthbridge Children's Hospital - Orange D/P SNF Orange | 2.3 | 21 | 3.66 | 10.57 | — | 3 | None |
| The Hills Post Acute Santa Ana | 2.8 | 174 | 2.49 | 4.03 | 34.8% | 1 | $4,893 |
| Orange Healthcare & Wellness Centre, LLC Orange | 3.5 | 112 | 2.63 | 4.29 | — | 3 | None |
| Town & Country Santa Ana | 3.6 | 96 | 3.21 | 5.47 | 31.5% | 5 | None |
| Advanced Rehab Center of Tustin Santa Ana | 3.7 | 99 | 2.54 | 4.27 | 24.5% | 1 | $37,182 |
| Mainplace Post Acute Orange | 4.1 | 169 | 2.53 | 4.16 | 26.7% | 2 | $16,988 |
| French Park Care Center Santa Ana | 4.1 | 202 | 2.57 | 4.48 | 38.5% | 1 | $26,135 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.