Mountain Ridge Center, Genesis HealthCare: Staffing, Turnover, and Inspection Record
Mountain Ridge Center, Genesis HealthCare is a 86-bed for-profit nursing home in Franklin, New Hampshire, part of Genesis Healthcare. In the CMS August 2026 release it reported 1.96 nurse aide hours per resident per day, 16% below the New Hampshire average of 2.34, and 67.5% nursing staff turnover (New Hampshire average 44.1%).
Mountain Ridge Center, Genesis HealthCare
7 Baldwin StreetFranklin, NH 03235
Merrimack County
CMS Care Compare, August 2026 release
Special Focus Facility candidate. CMS lists this home as a candidate for its Special Focus Facility program, which is for nursing homes with a history of serious quality issues.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Mountain Ridge Center, Genesis HealthCare, nurse aides logged 1.96 hours per resident per day, 16% below the New Hampshire average. With about 60 residents a day, that works out to roughly 117 aide hours a day, or about 15 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 15% below the all-days figure.
| Hours per resident per day | This home | New Hampshire avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.96 | 2.34 | 2.32 |
| Licensed practical nurses | 0.72 | 0.78 | 0.86 |
| Registered nurses | 0.72 | 0.78 | 0.69 |
| All nursing staff | 3.40 | 3.90 | 3.86 |
| All nursing staff, weekends | 2.91 | 3.47 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
67.5% of nursing staff at Mountain Ridge Center, Genesis HealthCare left over the year CMS measured, against a New Hampshire average of 44.1% and a US average of 45.8%. Registered nurse turnover was 61.5%. 3 administrators left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on May 29, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 6 health deficiencies (New Hampshire average 3.9). CMS lists 1 fine totaling $38,842 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| May 29, 2026 | Fine | $38,842 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Mountain Ridge Center, Genesis HealthCare holds 1 of 5 overall; the New Hampshire average is 3.1.
About Mountain Ridge Center, Genesis HealthCare
- Ownership: For profit - Limited Liability company
- Chain: Genesis Healthcare, 184 homes
- Legal name: 7 Baldwin Street Operations LLC
- Medicare and Medicaid certified since: May 1, 1996
- Councils: resident council
- Area: rural
Nursing homes near Mountain Ridge Center, Genesis HealthCare
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Merrimack County Nursing Home Boscawen | 5.6 | 290 | 3.35 | 4.74 | 34.4% | 3 | $15,646 |
| Saint Francis Rehabilitation and Nursing Center Laconia | 9.3 | 51 | 2.18 | 3.75 | 40.4% | 5 | None |
| Laconia Rehabilitation Center Laconia | 10.0 | 120 | 2.06 | 3.65 | 28.4% | 3 | $7,901 |
| Belknap County Nursing Home Laconia | 10.3 | 94 | 3.20 | 4.96 | 31.9% | 4 | None |
| Golden View Health Care Center Meredith | 13.3 | 131 | 3.31 | 4.70 | 39.8% | 4 | None |
| Havenwood-Heritage Heights Concord | 16.4 | 70 | 3.30 | 5.23 | — | 2 | None |
| Presidential Oaks Concord | 17.1 | 85 | 2.65 | 4.43 | 68.3% | 3 | None |
| Pleasant View Center Concord · Special Focus Facility | 17.1 | 176 | 2.46 | 3.78 | 68.0% | — | $12,982 |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.