Continuing Care at Highland Springs: Staffing, Turnover, and Inspection Record
Continuing Care at Highland Springs is a 44-bed nonprofit nursing home in Dallas, Texas, part of Erickson Senior Living. In the CMS August 2026 release it reported 2.48 nurse aide hours per resident per day, 24% above the Texas average of 2.00, and 31.4% nursing staff turnover (Texas average 55.3%).
Continuing Care at Highland Springs
7910 Frankford RoadDallas, TX 75252
Dallas County
CMS Care Compare, August 2026 release
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Continuing Care at Highland Springs, nurse aides logged 2.48 hours per resident per day, 24% above the Texas average. With about 43 residents a day, that works out to roughly 107 aide hours a day, or about 13 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 10% below the all-days figure.
| Hours per resident per day | This home | Texas avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 2.48 | 2.00 | 2.32 |
| Licensed practical nurses | 0.69 | 0.95 | 0.86 |
| Registered nurses | 1.13 | 0.43 | 0.69 |
| All nursing staff | 4.29 | 3.39 | 3.86 |
| All nursing staff, weekends | 3.88 | 2.98 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
31.4% of nursing staff at Continuing Care at Highland Springs left over the year CMS measured, against a Texas average of 55.3% and a US average of 45.8%. Registered nurse turnover was 16.7%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Sep 11, 2025. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 5 health deficiencies (Texas average 9.3). CMS lists 1 fine totaling $29,968 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Jan 21, 2026 | Fine | $29,968 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Continuing Care at Highland Springs holds 3 of 5 overall; the Texas average is 2.6.
About Continuing Care at Highland Springs
- Ownership: Non profit - Other
- Chain: Erickson Senior Living, 17 homes
- Legal name: Highland Springs, Inc.
- Medicare and Medicaid certified since: Feb 11, 2013
- Part of a continuing care retirement community
- Councils: resident council
- Area: urban
Nursing homes near Continuing Care at Highland Springs
The closest homes by distance, with the same CMS figures. Select a column to sort.
| The Healthcare Resort of Plano Plano | 1.0 | 70 | 1.83 | 3.82 | 54.8% | 3 | $16,438 |
| The Hillcrest of North Dallas Dallas | 1.2 | 120 | 1.40 | 2.66 | 68.3% | 1 | $221,052 |
| Carrara Plano | 1.5 | 112 | 2.12 | 3.70 | 51.8% | 4 | $10,036 |
| Landmark of Plano Rehabilitation and Nursing Cente Plano | 1.7 | 160 | 2.02 | 3.42 | 88.5% | 2 | $9,240 |
| Life Care Center of Plano Plano | 2.0 | 120 | 1.97 | 3.76 | 42.5% | 4 | $8,281 |
| Richardson Nursing and Rehabilitation Richardson | 2.7 | 280 | 1.36 | 2.60 | — | 1 | $8,977 |
| The Reserve at Richardson Richardson | 2.8 | 129 | 2.21 | 3.49 | 34.4% | 3 | $14,069 |
| The Plaza at Richardson Richardson | 3.1 | 124 | 1.84 | 3.02 | 95.3% | 2 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.