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Complete Care at Fox Hill: Staffing, Turnover, and Inspection Record

Complete Care at Fox Hill is a 120-bed for-profit nursing home in Vernon, Connecticut, part of Complete Care. In the CMS August 2026 release it reported 1.90 nurse aide hours per resident per day, 14% below the Connecticut average of 2.22, and 37.4% nursing staff turnover (Connecticut average 37.4%).

Certified for Medicare and Medicaid · CMS number 075183

Complete Care at Fox Hill

1253 Hartford Tpke
Vernon, CT 06066
Capitol County
Aide hours per resident a day
1.90
Connecticut average 2.22
Nursing staff turnover
37.4%
Connecticut average 37.4%
Certified beds
120
about 110 residents a day
Fines, last 3 years
1
$16,801 total

CMS Care Compare, August 2026 release

How many staff hours residents get

CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Complete Care at Fox Hill, nurse aides logged 1.90 hours per resident per day, 14% below the Connecticut average. With about 110 residents a day, that works out to roughly 209 aide hours a day, or about 26 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 9% below the all-days figure.

Staff hours per resident per day at Complete Care at Fox Hill, Connecticut average, and US average
Hours per resident per dayThis homeConnecticut avgUS avg
Nurse aides (CNAs)1.902.222.32
Licensed practical nurses1.120.820.86
Registered nurses0.470.690.69
All nursing staff3.493.733.86
All nursing staff, weekends3.193.373.42

CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.

Staff turnover

37.4% of nursing staff at Complete Care at Fox Hill left over the year CMS measured, against a Connecticut average of 37.4% and a US average of 45.8%. Registered nurse turnover was 57.1%. 1 administrator left over the same period.

Nursing staff turnover
37.4%
Connecticut 37.4% · US 45.8%
Registered nurse turnover
57.1%
Connecticut 38.6% · US 42.9%
Administrators who left
1
Connecticut average 0.5

Inspections and penalties

State inspectors last completed a standard health inspection on Mar 3, 2026. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 12 health deficiencies (Connecticut average 13.4). CMS lists 1 fine totaling $16,801 in the last three years.

Health deficiencies, latest cycle
12
From complaints
1
Infection-control citations
—
Payment denials, 3 years
0
Fines and payment denials at Complete Care at Fox Hill, last three years
Inspection datePenaltyAmount or length
Feb 29, 2024Fine$16,801

CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.

CMS star ratings

CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Complete Care at Fox Hill holds 2 of 5 overall; the Connecticut average is 3.0.

Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
4 of 5

About Complete Care at Fox Hill

  • Ownership: For profit - Limited Liability company
  • Chain: Complete Care, 85 homes
  • Legal name: Complete Care at Fox Hill LLC
  • Medicare and Medicaid certified since: Apr 20, 1967
  • Councils: resident and family councils
  • Area: urban

Nursing homes near Complete Care at Fox Hill

The closest homes by distance, with the same CMS figures. Select a column to sort.

Nursing homes near Complete Care at Fox Hill. Column headers sort the table.
Woodlake at Tolland
Tolland
1.31302.424.1130.9%3None
Vernon Rehabilitation and Healthcare Center
Vernon
2.31202.574.1349.6%5None
Evergreen Center for Health & Rehabilitation
Stafford Springs
8.51802.053.5545.2%3None
Manchester Rehabilitation and Healthcare Center
Manchester
8.61262.113.8442.4%5$12,735
Westside Care Center
Manchester · abuse citation
8.91621.973.1033.0%2None
Touchpoints at Manchester
Manchester
8.91271.812.9520.7%4None
Fresh River Healthcare
East Windsor
10.01401.963.0023.2%4None
Mansfield Center for Nursing and Rehabilitation
Storrs Mansfield
10.5982.343.86—2$24,460

Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.

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← All nursing homes in Connecticut

Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.