Canterbury Rehabilitation and Healthcare Center: Staffing, Turnover, and Inspection Record
Canterbury Rehabilitation and Healthcare Center is a 183-bed for-profit nursing home in Richmond, Virginia, part of Marquis Health Services. In the CMS August 2026 release it reported 1.65 nurse aide hours per resident per day, 20% below the Virginia average of 2.07, and 58.1% nursing staff turnover (Virginia average 48.1%).
Canterbury Rehabilitation and Healthcare Center
1776 Cambridge DriveRichmond, VA 23238
Henrico County
CMS Care Compare, August 2026 release
Cited for abuse or neglect. CMS marks this home with its abuse icon: it was cited for abuse or neglect that caused harm on its most recent inspection cycle, or for abuse or neglect with potential for harm on each of its last two cycles.
How many staff hours residents get
CMS reports staffing as hours per resident per day, from the payroll records each home submits. At Canterbury Rehabilitation and Healthcare Center, nurse aides logged 1.65 hours per resident per day, 20% below the Virginia average. With about 180 residents a day, that works out to roughly 296 aide hours a day, or about 37 eight-hour aide shifts across day, evening, and night. On weekends, total nursing hours per resident ran 16% below the all-days figure.
| Hours per resident per day | This home | Virginia avg | US avg |
|---|---|---|---|
| Nurse aides (CNAs) | 1.65 | 2.07 | 2.32 |
| Licensed practical nurses | 1.03 | 1.00 | 0.86 |
| Registered nurses | 0.67 | 0.69 | 0.69 |
| All nursing staff | 3.34 | 3.76 | 3.86 |
| All nursing staff, weekends | 2.81 | 3.29 | 3.42 |
CMS Care Compare, August 2026 release: reported staffing hours from Payroll-Based Journal data, and CMS state and US averages.
Staff turnover
58.1% of nursing staff at Canterbury Rehabilitation and Healthcare Center left over the year CMS measured, against a Virginia average of 48.1% and a US average of 45.8%. Registered nurse turnover was 78.4%. 1 administrator left over the same period.
Inspections and penalties
State inspectors last completed a standard health inspection on Jul 25, 2024. The most recent inspection cycle, which also counts complaint and infection-control inspections from the past 12 months, found 38 health deficiencies (Virginia average 14.5). CMS lists 3 fines totaling $436,524 in the last three years.
| Inspection date | Penalty | Amount or length |
|---|---|---|
| Apr 9, 2026 | Fine | $343,544 |
| May 2, 2025 | Fine | $61,448 |
| Jul 25, 2024 | Fine | $31,532 |
CMS Penalties file, August 2026 release. A payment denial stops Medicare and Medicaid payment for new admissions for the days shown.
CMS star ratings
CMS rates every nursing home from one to five stars overall and on health inspections, staffing, and quality measures. Canterbury Rehabilitation and Healthcare Center holds 1 of 5 overall; the Virginia average is 3.0.
About Canterbury Rehabilitation and Healthcare Center
- Ownership: For profit - Corporation
- Chain: Marquis Health Services, 87 homes
- Legal name: Canterbury Operator LLC
- Medicare and Medicaid certified since: Jan 1, 1993
- Councils: resident and family councils
- Area: urban
Nursing homes near Canterbury Rehabilitation and Healthcare Center
The closest homes by distance, with the same CMS figures. Select a column to sort.
| Lakewood Manor Richmond | 0.6 | 96 | 2.87 | 5.03 | 46.4% | 3 | None |
| Shalom Gardens Health & Rehabilitation Richmond | 0.8 | 101 | 1.85 | 3.72 | 65.8% | 1 | $39,555 |
| Our Lady Of Hope Health Center Richmond | 2.7 | 75 | 2.34 | 4.19 | 67.3% | 4 | None |
| Cedarfield Pinnacle Living Richmond | 3.1 | 20 | 2.27 | 5.64 | 46.7% | — | None |
| The Laurels of University Park Richmond | 3.7 | 145 | 2.02 | 3.49 | 44.4% | 2 | None |
| August Healthcare at Richmond Richmond | 4.8 | 32 | 2.46 | 4.60 | 58.1% | 3 | $35,055 |
| Westport Rehabilitation and Nursing Center Richmond | 5.6 | 225 | 1.89 | 3.19 | 54.1% | 1 | $64,127 |
| The Laurels of Willow Creek Midlothian | 6.4 | 120 | 1.90 | 3.24 | 47.0% | 2 | None |
Aide hrs and all nurse hrs are staff hours per resident per day. Fines are the CMS total for the last three years. Turnover is the share of nursing staff who left over a year. All figures from CMS Care Compare.
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Source: CMS Care Compare Provider Information, State and US Averages, and Penalties files, August 2026 release. Figures are as CMS publishes them; check Medicare Care Compare for the latest. Methodology.